MKT303 - RETAIL MARKETING

SEMESTER - III
SUBJECT CODE & NAME - MKT303 - RETAIL MARKETING


Q1 What is Retail Marketing Environment? Define elements in a Retail Marketing Environment.
●       Retail Marketing
●       Environment Elements in a Retail Marketing Environment 2+8=10
Answer:-
Retail Marketing Environment:-
Everything that surrounds and impinges on a system can be called as an environment. Systems of many kinds have environments with which they interact. Retail Marketing can also be seen as a system which must respond

Q2 Define consumer decision behavior. Explain types of decision behavior.
●       Consumer Decision Behavior
●       Types of Decision Behavior 2.5+7.5= 10
Answer:-
Consumer purchase behaviour involves not only understanding how decisions are made but also understanding the dynamics that influence purchases. Sometimes consumers undertake a complex decision process requiring substantial amounts of time and energy. In situations where consumers are making a decision for

Q3 Critically examine types of Store Layout.
●       Racetrack form
●       Grid form
●       Free flow
●       Dead block format 2.5+2.5+2.5+2.5+2.5=10
Answer:-
Types of Store Layout:-
Racetrack form
This

SET-II

Q.1 What are Private Label Brands? Elaborate growth drivers of Private Label Brands.   
●       Private Label Brands
●       Growth Drivers of Private Label Brands 3+7=10
Answer:-
A private brand or store brand is a product line owned, controlled, merchandised and sold by a specific retailer in


Q2. Elaborate Customer Relationship Management Strategies.   
●       Personalization 
●       Communication 
●       Rewards 
●       Special treatment benefits 2.5+2.5+2.5+2.5+2.5=10
Answer:-
Customer Relationship Management Strategies:
1.      Personalisation: The social interaction between service employees and their customers is known as


Q3 Describe the four stages of International Business.   
●       Domestic focus 
●       Ethnocentric 
●       Polycentric 
●       Geocentric  2.5+2.5+2.5+2.5+2.5=10
Answer:-
The four stages of International Business:
1.      Stage

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