Friday, 20 March 2015

SUBJECT:- Quantitative Methods

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INDIAN SCHOOL OF BUSINESS
MANAGEMENT & ADMINISTRATION

AN ISO 9001 : 2008 CERTIFIED INSTITUTION


SUBJECT:- Quantitative Methods

MARKS :80

Course : MBA-4 Sem (Masters In Business Administration
Name :

Answer the question in one line.

 Q1. Differentiate the following with respect to x.
1. (x2+3)/(3x+1)
2. (ax+b)/(cx+d)

Answer:  1. Let
y=(x2+3)/(3x+1)
dy/dx=((3x+1).2x-(x2+3).3)/(3x+1)2



2. Let y=ax+b/cx+d




Q2. Find the Maximum and minimum values of x3-2x2+x+4.

Answer:  Let f(x)=x3-2x2+x+4
Df(x)/dx=3x2-4x+1
             =(x-1)(3x-1)




Q3. Find dy/dx of the following cases 1. y=x2 log x. 2. log x /x.
Answer:  
1. y=x2 log x.

2. log x /x.
Ans. 1. Y=x2logx

2. Let y=log x  /x
        

Q4. At what percent per annum will a sum of money double in 8 years?
Answer:  R=(n-1)*100/t

We know n=2



Q5. A revenue function is given by R= 35x-2x2 where R is the revenue and x is the quantity. What value of x maximizes revenue? What is the Maximum Revenue?
Answer:  R=35x-2x2
dR/dx=35-4x
for maxima or minima,
dR/dx=0



Q6. If a person deposits on a recurring deposit scheme, monthly Rs. 1500 for 4 years at 15% per annum, what would be thesum that can be received at the end of 4 years.
Answer:  T=4
R=15%



Q7. An insurance company allows interest at 10% p.a., compounded annually. What initial payment will enable a person to purchase perpetuity of Rs.1500 per annum?

Answer:  C.I=P(1+(1-R/100)n)
1500=P(1+(1-10/100)1)




Q8. What is a linear programming problem? Discuss the scope and role of linear programming in solving managementproblems. Discuss and describe the role of linear programming in managerial decision-making bringing out limitations, if any.

Answer:  linear programming problemàLinear Programming (LP) is a mathematical technique designed to help managers in their planning and decision-making. It is usually used in an organisation that is trying to make the most effective use of its resources. Resources typically include machinery, manpower, money, time, warehouse space, and raw materials. A few examples of problems in which LP has been successfully applied are:


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SUBJECT : INTERNATIONAL HUMAN RESOURCE MANAGEMENT

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AEREN FOUNDATION’S                                                                              Maharashtra Govt. Reg. No.: F-11724
LOGO

 










SUBJECT : INTERNATIONAL HUMAN RESOURCE MANAGEMENT

NB.1. Read cases carefully.
2. all questions are compulsory
3. Figures to the right indicate full marks
4. Total marks 80:

Case study -1 (30 marks)

Q. 1. What is the fundamental management problem.

Answer:The fundamental problem in management is that the world is uncertain, and people hate dealing with uncertainty.The fundamental problem is that programming languages package management is decentralized.

This decentralization starts with the central premise of a package manager: that is, to install software and libraries that would otherwise not be locally available. Even with an idealized, centralized distribution curating the packages,





Q. 2. List out alternative courses of action

Answer:Given the possible courses of action, we now need to decide which will be carried forward for action. Creativity is often thought of as the divergent activity of coming up with good ideas, but equally important is converging back in as we select the ideas that will be used.

http://changingminds.org/images/select_action.gif

Criteria: Selection is done through the application of some form of criteria, which may be consciously or subconsciously selected. These are reasons for or against taking the action, which will allow us to weigh up the pros and cons or




Q. 3. Identify the position of both Mr. Vasant and Union Leader

Answer: KanikshaIspat is an established medium size company manufacturing steel strips. The company has employed over 800 workers. The products of the company have established a good reputation and company was doing very well for last 15 years.

The market is slowly changing its nature. The competition is growing and therecessionary trends are now clearly visible. The company is not visualizing abright, growing market and most of the products, as per present marketingconditions are overpriced.











Case study -2 (25 marks)


Q. 1. Analyze the case

Answer: A Food specialty is presently headed by Nandan Vinayak. The company is doing business very well and its profits are on continuous rise. The company has maintained a steady profitability, sales and performance track record. The employees are mostly less paid and less educated. Most of them are semiskilled and coming from nearby rural areas.






Q. 2. Was the incentive scheme wrong in any way?

Answer: We welcome Doshi’s well-balanced analysis of the priority review voucher (PRV), prompted by the licensure of miltefosine in the USA. It raises interesting general issues about incentivising innovation for products to address diseases that would otherwise be neglected due to market failure. This includes diseases which are rare in high-income countries, yet highly prevalent in low- and middle-income countries, and those that affect fractions of societies who cannot afford to pay the prices that would make these drugs attractive for industry.

The problem is hugely complex and there is no obvio





Case study -3 (25 marks)


Q. 1. Analyze the incidence

Answer: Amit, a Chief Manager of Spark- leading departmental stores at Nagpur, has attended a seminar on Japanese Management System. He was highly impressed by the innovative and democratic approach of the system. He decided to go for Japanese System by introducing initially a few measures in the stores.

Mr. Rajesh is his close rival, who feels that he has the right







Q. 2. Identify the issues, problems involved in this scheme

Answer: The culture of Japanese management that is often portrayed in Western media is generally limited to Japan's large corporations. These flagships of the Japanese economy provide their workers with excellent salaries, secure employment, and working conditions. These companies and their employees are the business elite of Japan. Though not as much for the new generation, a career with such a company is the dream of many young people in Japan, but only a select few attain these jobs. Qualification for corporate employment is limited to the few who graduate from the top thirty colleges and universities in Japan.




Q. 3. List out the facts

Answer: Japanese management emphasises the need for information flow from the bottom of the company to the top. This results in senior management having a largely supervisory rather than 'hands-on' approach. As a result, it has been noted that policy is often originated at the middle-levels of a company before being passed upwards for ratification. The strength of this approach is obviously that those tasked with the implementation of decisions have been actively involved in the shaping of policy.  The higher a Japanese manager rises within an organisation, the more important it is that he appears unassuming and




Q. 4. List the critical problems demanding immediate attention

Answer: Japan began focusing on serious quality efforts. Japanese teams went abroad to visit foreign countries to learn how other countries managed quality, and they invited foreign experts to lecture in Japan on quality management. Two of these foreign experts were Americans W. Edward Deming and Joseph Juran. They each had a profound influence on Japanese quality processes, encouraging quality and design, built in, and zero defect programs. It took twenty years of concerted effort to revamp Japan's industrial system. The strategies used involved high-level managers as leaders, all levels and functions were trained




Q. 5. Was Mr. Amit right in scrapping the scheme?

Answer: Japanese management should know this better because of their preserved institutional memory of the lessons learnt from the evolution of POTS, PANS and SANs. Server, network, storage, telecommunications and software expertise is preserved in the Japanese institutions.  On the other hand, in the US, the dismantling of large R&D labs such as the Bell Labs, reduced government R&D, the demise of companies like US WEST and SUN, and the emphasis on startups to create innovation (with the disadvantage of starting from

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BBA 304 - ADVERTISING AND SALES

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ASSIGNMENT

DRIVE
WINTER 2014
PROGRAM
Bachelor of Business Administration- BBA
SEMESTER
3
SUBJECT CODE & NAME
BBA 304 - ADVERTISING AND SALES
BK ID
B1598
Credit & Marks
4 CREDITS & 60 MARKS


Note – Answer all questions. Kindly note that answers for 10 marks questions should beapproximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Discuss the advantages and disadvantages of television advertising. Also explainwhat do you understand by Internet Advertising and Social Media Networkadvertising?

Answer:Television and internet advertising:Today everyone has TV and advertising on TV is one the best options to promote your products. The ad coming on TV also put high impact on the customers. There will be more positive effects in building brands. Advertisers are innovating new ways for their campaigns on high definition televisions. India Advertising agencies are coming up with glitzy, smart and tailored type ads targeting the middle classes. Besides, a number Hindi India media news channels have been launched and they are



Q. 2. Explain the consumer buying decision process.

Answer:Find out the 5 stages of Consumer Buying Decision Process that guide shoppers in their decision and purchase process when buying a product. And learn how to improve your marketing strategy to create a need, strengthen your relationship with your customers and increase your sales.

I. Need recognition / Problem recognition:The



Q. 3. Observe any newspaper advertisement of any consumer durable company. What is the target audience and what are benefits of choosing newspaper for advertisement.

Answer:Target Audience:When you place an ad in a target-specific magazine, you are marketing directly to a specific target audience rather than a general one. In other words, by simply placing the ad you’ve zeroed in on a market niche that is probably already interested in the type of product or service you’re offering.

If you’re selling a hair product, an ad placed in a fashion or hairstyling magazine will attract potential consumers who are looking for just this type of product. If you place the same ad in a general-interest magazine with a less specific readership, you reduce the likelihood that most readers will be interested in your product. When choosing



Q. 4.What is media planning and what are the steps in media planning process?

Answer:Media planning is generally the task of a media agency and entails finding media platforms for a client's brand or product to use. The job of media planning is to determine the best combination of media to achieve the marketing campaign objectives.

Steps in media planning process

1. Market Analysis: Every media plan begins



Q. 5. What do you understand by Public relations? What is the difference between PRand advertising?

Answer:Public relations (PR) is the practice of managing the spread of information between an individual or an organization (such as a business, government agency, or a nonprofit organization) and the public. Public relations may include an organization or individual gaining exposure to their audiences using topics of public interest and news items that do not require direct payment. This differentiates it from advertising as a form of marketing communications. The aim of public relations is to inform the public, prospective customers




Q. 6. Write short notes on:

a) Sales quota: Sales Quota is the sales goal set for a product line, company division or sales representative. It helps the managers to define and stimulate sales effort.Sales quota is the minimum sales goal for a set time span.

Generally sales quotas are set slightly higher than the estimated sales so as to stretch the sales force effort.
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BBA303: QUALITY MANAGEMENT

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ASSIGNMENT

DRIVE
WINTER 2014
PROGRAM
Bachelor of Business Administration- BBA
SEMESTER
3
SUBJECT CODE & NAME
BBA303: QUALITY MANAGEMENT
BK ID
B1597
Credit & Marks
4 CREDITS & 60 MARKS


Note – Answer all questions. Kindly note that answers for 10 marks questions should beapproximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Mention some of the definitions of quality. Explain the dimensions of quality. Whatis meant by quality assurance?

Answer: Quality in business, engineering and manufacturing has a pragmatic interpretation as the non-inferiority or superiority of something; it is also defined as fitness for purpose. Quality is a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. Consumers may focus on the specification quality of a product/service, or how it compares to competitors in the marketplace. Producers might measure the conformance quality, or degree to which the product/service was



Q. 2. Explain the following:

a) Kaizen: Kaizen, Japanese for "change for better". When used in the business sense and applied to the workplace, kaizen refers to activities that continually improve all functions and involve all employees from the CEO to the assembly line workers. It also applies to processes, such as purchasing and logistics,that cross organizational boundaries into the supply chain. It has been applied in healthcare, psychotherapy, life-coaching, government, banking, and other industries.



b) Benchmarking and its importance:Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other companies. Dimensions typically measured are quality, time and cost. In the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results




Q. 3. (a) Describe the contribution of Edwards Deming to Quality management.
(b) Differentiate between Mission and Vision Statements.

Answer:(a)Deming’s 14 Points on Quality Management, a core concept on implementing total quality management, is a set of management practices to help companies increase their quality and productivity.

·         Create constancy of purpose for improving products and services.
·         Adopt the new philosophy.
·         Cease dependence on inspection to achieve



Q. 4. What is meant by Customer Focus? Describe in brief the concept of Customersatisfaction and Customer delight.

Answer:Customer focus is an organizational stance in which all aspects of a company's production and delivery of goods or services are directed by the best interests of the customers. The customer is always right, and the customer comes first. Excellent customer service contributes to a company's good reputation and draws more customers. Workers are proud to be employed by a company that is known for taking good care of customers;




Q. 5. Write Short notes on the following:

a) Cost of Quality: When calculating the business case for a Six Sigma project, the cost of poor quality (COPQ), which is the cost caused through producing defects, is a commonly used concept. Within the total amount of quality cost, however, COPQ represents only a certain proportion. Costs do not result from only producing and fixing failures; a high amount of costs comes from ensuring that good products are produced. This article explains the cost of quality as a more comprehensive concept covering the cost of



b) Productivity:Productivity is an average measure of the efficiency of production. It can be expressed as the ratio of output to inputs used in the production process, i.e. output per unit of input.When all outputs and inputs are included in the productivity measure it is called total productivity. Outputs and inputs are defined in the total productivity measure as their economic values. The value of outputs minus the value of inputs is a measure of the income generated in a production process. It is a measure



Q. 6. Define Quality Management System. Explain Quality Management Principles.

Answer:A quality management system (QMS) is a collection of business processes focused on achieving quality policy and quality objectives to meet customer requirements. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management. Early systems emphasized predictable outcomes of an industrial product production line, using simple statistics and random sampling. By the 20th century, labour inputs were typically the most costly inputs in most industrialized

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BBA302 – Human Resource Management

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ASSIGNMENT

DRIVE
WINTER 2014
PROGRAM
Bachelor of Business Administration- BBA
SEMESTER
3
SUBJECT CODE & NAME
BBA302 – Human Resource Management
BK ID
B1596
Credit & Marks
4 CREDITS & 60 MARKS


Note – Answer all questions. Kindly note that answers for 10 marks questions should beapproximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Explain the various emerging concepts of Human Resource Management(HRM)

Answer:The world is changing dramatically and is in the process of complete transformation. The impossible things of yesterdays have become possible today and the impossible things of today will become possible tomorrow that is why it is said that change is the only permanent aspect of nature. The concept of self sufficient nations is losing importance and the concept of ‘global village’ is emerging. Management of organizations is



Q. 2. What do you mean by Human Resource Planning? Explain the importance ofHuman Resource Planning

Answer:Human resource is the most important asset of an organisation. Human resources planning are the important managerial function. It ensures the right type of people, in the right number, at the right time and place, who are trained and motivated to do the right kind of work at the right time, there is generally a shortage of suitable persons.

The enterprise will estimate its manpower requirements and then find out the sources from which the needs will be met. If required manpower is not available then the work will suffer. Developing countries are suffering from the shortage of



Q. 3. What do you mean by Recruitment? Explain the factors affecting Recruitment.

Answer: Recruitment refers to the overall process of attracting, selecting and appointing suitable candidates for jobs within an organization, either permanent or temporary. Recruitment can also refer to processes involved in choosing individuals for unpaid positions, such as voluntary roles or training programmes.  Recruitment may be undertaken in-house by managers, human resource generalists and/or recruitment specialists. Alternatively, parts of the process may be undertaken by either public-sector employment agencies,




Q. 4. Suppose you have joined as an HR Manager in an organization and you are askedto improve the organization’s Induction process. What are the strategies you willconsider in order to improve the Induction process?

Answer:An induction programme is the process used within many businesses to welcome new employees to the company and prepare them for their new role.  Induction training should, according to TPI-theory, include development of theoretical and practical skills, but also meet interaction needs that exist among the new employees. An Induction Programme can also include the safety training delivered to contractors before they are permitted to enter a site or begin their work. It is usually focused on the particular safety issues of




Q. 5. Discuss the features of an Incentive plan. Explain the characteristics of an effective
Incentive System

Answer:Features of an incentive plan: An ideal incentive plan must possess the following features:

        Simplicity - The plan should be simple to understand and operate. Who should be able to calculate their wages without any difficulty?
        Acceptability - It should be acceptable to workers as well as the employer.
        Flexibility - The incentive plan should be flexible to introduce nice changes.
        Quality - The plan should ensure the



Q. 6. Write a short note on the following:
a)Employee Counselling: Employee counselling is a psychological health care intervention which can take many forms. Its aim is to assist both the employer and employee by intervening with an active problem-solving approach to tackling the problems at hand.

The costs to industry and commerce each year associated with employees’ poor psychological health are enormous. A significant proportion of the Gross National Product (GNP) of industrialized countries is lost each year through ill-



b) Selection: The human resources, or HR, selection process is important because of the production and performance value companies get by making good hires and the high costs of replacing employees following bad hires. These considerations are especially heightened for small businesses. HR has taken on a more strategic role in many early 21st century companies, with hiring and selection integral to that role.

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