Sunday, 28 September 2014

OM0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT

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ASSIGNMENT
ASSIGNMENT DRIVE
FALL 2014
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDOMN (SEM 1)
SUBJECT CODE & NAME
OM 0013 – ADVANCED PRODUCTION AND OPERATIONS MANAGEMENT
BK ID
B1935
CREDIT & MARKS
4 CREDITS & 60 MARKS

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Explain the methods that are used by an organisation to improve its productivity.
Describe the 2 methods commonly used by an organisation to improve its productivity
Answer:Job analysis: Job analysis is the process of determining the nature or content of a job by collecting and organizing information relevant to the job. A complete job analysis contains information relating to the following five factors, plus any others deemed appropriate to fully describe the nature of the job:
(1)workproducts?what the job seeks to accomplish;

Q. 2. Write short notes on Line of Balance(LOB) technique.
Answer: Line of Balance (LOB) is a management control process for collecting, measuring and presentingfacts relating to time (see Schedule Control), cost and accomplishment - all measured against aspecific plan. It shows the process, status, background, timing and phasing of the project activities,thus providing management with measuring tools that help:
1.       Comparing actual progress with a formal objective plan
2.        
3.        

Q. 3. a. Discuss the role of the government in deciding and selecting a plant location.
b. Describe the process of aggregate planning

Answer: A. Discuss the role of the government in balancing the regional development – with reference to organisation locating their bases in developed areas: Every entrepreneur is faced with the problem of deciding the location for his/her factory or plant. Location of the business is the most important factor influencing its success or failure. It is a long-term decision which should take into consideration not only the present requirements of the organisation but also its future expansion plans. Errors in location may be very difficult and expensive to rectify. Location of a plant has a bearing on the layout of machinery and equipment as well as on the process of

Q. 4.What are the factors an organization considers while selecting material handling equipment?
Explanation of the various factors an organization considers while selecting material handling
Answer: The selection of materials handling equipment requires the attaining of proper balance between the production problem, the capabilities of the equipment available, and the human element involved. The ultimate aim is to arrive at the lowest cost per unit of material handled.factors to be taken into consideration may well include the following:
·         Adaptability: the load carrying and movement characteristics of the equipment should fit the materials handling problem.
·         Flexibility: Where possible the equipment
·          
·          
·          
Q. 5.Explain the steps in ISO 9000 registration and list any 4 advantages of ISO 9000 series.
Answer: These eight steps--along with their sub-steps--are based on what many major companies have followed to achieve their own ISO 9000 registration. These steps are also useful for companies simple seeking to conform to the ISO 900 standards, but not formally become certified. These steps are a good guide for establishing a timeline, schedule, and
Q. 6. Write short notes:
Value Stream Mapping (VSM)
Answer: Value stream mapping is a lean tool that employs a flow diagram documenting in high detail every step of a process. Many lean practitioners see value stream mapping as the fundamental tool to identify waste, reduce process cycle times, and implement process improvement. Some organizations treat the value stream map as the hallmark of their lean efforts.
In analyzing value steam maps, it has occurred to me that some may have been created primarily as heuristic tools to teach lean concepts. It seemed as if


Advantages of the VSM
1.       It’s quick and easy to learn
2.       It helps portray the process from the start of the production process to the end
3.       It help finds bottlenecks
4.       It helps find waste within the process
5.       It’s a group excersise and therefore can involve your workforce as part of your lean improvement program
6.       You can use a completed value stream map as an improvement aide to document transitions to a future state value stream map
7.       Its an inexpensive tool – all you need is a paper and pen!
8.       It can be easily critiqued by your workforce (using post it notes) to highlight problems that exist within the process
9.       It’s not just for manufacturing! Value stream mapping has been used in offices, service industries healthcare etc.
10.   It’s easy to understand – With a little bit of training on VSM icons – maps are easy to understand conveying powerfull process in a simple pictorial fashion.



Steps the organization performs to create VSM:
·         Step 1: Gather Preliminary Information
·         Step 2: Create a Product Quantity Routing Analysis
·         Step 3: Group Customers and

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OM0012 – SUPPLY CHAIN MANAGEMENT

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ASSIGNMENT

DRIVE
FALL 2014
PROGRAM
MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) /
PGDFMN – (SEM 2)
SUBJECT CODE & NAME
OM0012 – SUPPLY CHAIN MANAGEMENT
SEMESTER
3
CREDITS
4
MARKS
60


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

1 Write short notes on:
Intermodal transportation
Answer : Intermodal transportation. The movements of passengers or freight from one mode of transport to another, commonly taking place at a terminal specifically designed for such a purpose. In North America, the term intermodal is also used to refer to containerized rail transportation.

Intermodal transportation network.


Capacitated plant location model
Answer : The capacitated plant location problem with customer and supplier matching can be modeled as a mixed integer linear program, where the product distribution from plants to customers and the material supply from suppliers to plants are considered together. In order to save allocation cost, distribution trip and a supply trip is merged into one triangular trip. Moreover, vehicles from plants visit a customer and a supplier for each

Bulk shipments Purchasing strategies
Answer : It’s difficult to talk about procurement planning without mentioning procurement strategy, because procurement strategy is developed in conjunction with and during the procurement planning phase and is a key factor in determining the most appropriate procurement method given the complexity and monetary value of


2 Discuss the steps involved in the measurement of supplier performance.
Answer : The Supplier Development and Scorecard process at Measurement Specialties helps to ensure that the sourcing organizations can identify, qualify, monitor, and reward its supplier base. The main components to this program are:
Ø  Assess and Qualify
Ø  Measure and Scorecard
Ø  Rate and Recognize


3 Write short notes on:
Ø  Lead time reduction
Answer : The most effective way for businesses to reduce stock is by reducing the supply lead time. Lead time can be defined as the time it takes from when you first determine a need for a product until it arrives on your doorstep. If lead time was zero, inventory could be zero.
In a perfect world, imagine how simple business would be with a lead time of zero and orders being filled instantly. A customer could walk through the door of your business, place their order, and walk out happy with no



4 What are the issues faced in global supply chain?

Answer : Supply chain leaders must invest in developing their team’s skills to meet growing expectations about how procurement can support the business.

The five issues cited by The Chief Supply Chain Officer Report 2013 were:

·         The need to continue to reduce costs while improving customer service and supporting expansion in new markets and product lines. Some 68 per cent of respondents said operating cost reduction is “very important”, compared with 64 per cent in 2012.


5 What is standardisation? Explain the four approaches to standardisation?
A Explanation of standardization
Description of the approaches to standardization
 Answer : As a business owner, a key component to your business plan is likely how to promote your product. It's important to create an efficient, results-driven marketing and advertising strategy, especially if your product will be sold internationally. If this is the case, you may consider using a global standardization of marketing to sell your product, gain a larger customer base and increase sales and profits.

Global standardization refers to the process of



6 Discuss the impacts of e-commerce on SCM.

Answer : A production supply chain refers to the flow of physical goods and associated information from the source to the consumer. Key supply chain activities include production planning, purchasing, materials management, distribution, customer service, and sales forecasting. These processes are critical to the success of any operation whether they’re manufacturers, wholesalers, or service providers.

E-commerce impacts supply chain management in a variety of key ways. These include:

Cost efficiency:
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OM0011- ENTERPRISES RESOURCE PLANNING

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ASSIGNMENT
DRIVE
FALL  2014
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDOMN (SEM 1)
SUBJECT CODE & NAME
OM0011- ENTERPRISES RESOURCE PLANNING
BK ID
B1964
CREDIT
4
MARKS
60
ASSIGNMENT DRIVE
FALL 2014

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Explain the relationship between business functions and business processes in the insurance sector
·         Explaining the terminologies business function and business processes
·         Explaining the relationship with insurance example
·         Drawing the relationship with a diagram
Answer:Business functionis usually easier to identify separate functional areas because people work together in departments. Each department carries out the tasks that relate to its particular area.      The main purpose of functional areas is to ensure that all important business activities are carried out efficiently. This is essential if the business is to achieve its aims and objectives. In addition, specific areas will be responsibility for supporting specific types of aims and objectives, for example: sales and marketing will be involved in achieving targets linked to developing new markets or increasing sales human resources will be involved in arranging staff


Q. 2. Explain ERP selection process.
Answer:Selecting the right business management solution is one of the most important business decisions you can make. Making the right decision can propel your company forward while the wrong decision may potentially be catastrophic. This article will delineate key steps in the ERP selection process.
1. Define what you need: The easiest way to define your needs is to create ERP narratives. A narrative reads like a story: “When a client calls we do this, then we do that, then we do this if A is true or we do this if B is true.” This approach is easier and infinitely more valuable than merely creating a list of features. The value of a narrative lies in its ability to

Q. 3. Earlier payroll systems used the systems which were more than process time sheets, print payroll checks and keep total so f annual wages and deductions. Present day systems used computer-based system that optimises the collection, collation, transfer and presentation of information throughout an organisation. Explain the various Roles of MIS. Explain decision support system and its advantages and disadvantages

Answer: Organizations use different types of MIS for different needs and scenarios. At a given point of time an organization might be using several types in isolation and in combination. Organizations essentially use the TPS. TPS is the acronym for transaction processing system. The business tabulates all its recurring transactions like inventory and customer orders using TPS. The operations information system, or OIS, is used by managers to plan out their production and scheduling activities. The decision support systems, or DSS, is used by the top management to find feasible solutions and options to different scenarios.

Q.4. Evaluate the role of vendor evaluation sub-module of the materials management moduleexplaining vendor evaluation
Answer:SAP MM (Material Management) is the module that supports the procurement activities in an organization right from the planning and purchasing to inventory management and quality control. This module has several features and functionalities that are fully integrated with the other important modules like Finance and Control, Sales and Distribution, Production Planning etc. The procurement process consists of a chain of events that take place in order. Starting from the creation of a Purchase Requisition (PR), it moves to the

Q. 5. Write short notes on
a. Sub-modules of CRM
b. Features of human resource management module
Answer:Customer relationship is indeed one of the most important factors in the business equation. It is applicable for Sales Department to facilitate the process of preparing the quotation, getting the purchase order from the customer, preparing invoice or delivery order and keeping record of payment. 
CAMS gives you a 360-degree view of customers, prospects, competitors and your sales force. This empowers you to develop customer-oriented business strategies to serve and retain them better. You can boost sales by recording, integrating and


Q. 6. a. Explain some of the technologies provided by PeopleSoft Inc.
b. Explain the different modules under MFG/PRO application
Answer:
Explain some of the technologies provided by PeopleSoft Inc
PeopleSoft, Inc. was a company that provided human resource management systems (HRMS) and customer relationship management (CRM) software, as well as software solutions for manufacturing, financials, enterprise performance management, and student administration to large corporations, governments, and organizations. It existed as an independent corporation until its acquisition by Oracle Corporation in 2005. The PeopleSoft name and product
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OM0010 - OPERATIONS MANAGEMENT

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ASSIGNMENT
ASSIGNMENT DRIVE
FALL 2014
PROGRAM
MBADS (SEM 3/SEM 5)
MBAFLEX/ MBA (SEM 3)
PGDOMN (SEM 1)
SUBJECT CODE & NAME
OM0010 OPERATIONS MANAGEMENT
BK ID
B1934
CREDIT & MARKS
4 CREDITS & 60 MARKS

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Define operations strategy. What are the differences between manufacturing and service organisations in terms of operations strategy?
Definition of operations
List and explain differences between manufacturing and service organisations in terms of operations strategy
Answer:The Operation is a Jobs or tasks consisting of one or more elements or subtasks, performed typically in one location.  Operations transform resource or data inputs into desired goods, services, or results, and create and deliver value to the customers. Two or more connected operations constitute a process, and are generally divided into four basic




Q. 2. Explain the characteristics of services.
Answer: A service is an act or performance offered by one party to another. They are economic activities that create value and provide benefits for customers at specific times and places as a result of bringing desired change. Service is an act or performance offered by one party to another. They are economic activities that create value and provide benefits for customers at specific times and places as a result of bringing about a desired change in or on behalf of the recipient of the service. The term service is not limited to personal services like medical

Q. 3. What is inventory control? Explain the factors considered in inventory control.
Answer: Inventory control is a simple matter for businesses that sell only one or two products. However, as companies diversify their merchandise, they face a number of challenges related to inventory control. If not handled well, these challenges can result in a loss of revenue stemming from the misplacement, over-procurement or under-procurement of inventory.  A component of supply chain management, inventory management supervises the flow of goods from manufacturers to warehouses and from these facilities to point of sale. A key function of inventory management is to keep a detailed record of each new or returned product as it enters or leaves


Q. 4.Explain the applications of queuing models
Answer: Queueing theory is the mathematical study of waiting lines, or queues. In queueing theory a model is constructed so that queue lengths and waiting times can be predicted. Queueing theory is generally considered a branch of operations research because the results are often used when making business decisions about the resources needed to provide a service.  Queueing theory has its origins in research by Agner Krarup Erlang when he created models to describe the Copenhagen telephone exchange. The ideas have since seen

Q. 5.Write short notes on Markov analysis.
Answer: Markov analysis is a Statistical technique used in forecasting the future behavior of a variable or system whose current state or behavior does not depend on its state or behavior at any time in the past in other words, it is random. For example, in the flipping of a coin, the probability of a flip coming up heads is the same regardless of whether the previous result was heads or tails. In accounting, Markov analysis is used in estimating bad debt or uncollectible accounts receivable. In marketing, it is used in modeling future brand loyalty of consumers

Q. 6. Describe the various types of decision making models.
List the models
Describe the 3 decision making models
Answer: When we speak of rational behavior, we should remember that our focus in this discussion is not on making decisions, but rather on how to support the process of making decisions. Managers are change agents, not just decision makers, so the steps before and after a decision are as important as the actual choice of action. Preparatory steps include creating tension for change, understanding the positions of the various constituencies, and developing political support for a chosen action. Steps after the decision include naming the change monitor and identifying the monitoring methods. Therefore, the mission of good information system is broader
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MB0051-Legal Aspects of Business

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ASSIGNMENT

DRIVE
FALL 2014
PROGRAM
MBADS / MBAN2 / MBAHCSN3 / MBAFLEX – (SEM 3)
PGDENMN /PGDFMN/ PGDHRMN / PGDHSMN / PGDIB /
PGDISMN / PGDMMN / PGDOMN / PGDPMN /PGDROMN / PGDSCMN / PGDTQMN – (SEM 1)
SUBJECT CODE & NAME
MB0051-Legal Aspects of Business

BK ID
B1725
CREDITS
4
MARKS
60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

1 “Discharge refers to the termination of contractual relationship between the parties”. Explain the statement along with different modes of discharging a contract.

Answer : Discharge of a contract occurs when the main obligations of a contract end. The ending of this contract entails a termination of a contractual relationship. Yet parties may terminate a contract even when they do not fulfill to the end the primary obligations required by a contract. Thus, the main difference between discharge and termination of a contract is the conditions under which a contractual relationship ends. A very thin line differentiates these two actions.

A Contract is said to be discharged when the rights and obligations created by it come to an end. A contract may be discharged in the following modes:-


2 Explain the meaning of Power of Attorney, its types and clause related to registration.
Answer : A power of attorney is a document by which a person (called the principal or donor) appoints another (the attorney or donee) as their representative for certain purposes. A person travelling overseas may, for instance, grant a power of attorney to a relative or friend who can then access the traveller’s bank to pay his or her bills. A power of attorney can also be useful where a person becomes ill or incapacitated and requires a friend or relative to manage his or her financial affairs for the duration of an illness.

Types of powers of attorney

Powers can be given under a power of attorney for:




3 Explain the procedure of registration of partnership firms.
Answer : The law relating to a partnership firm is contained in the Indian Partnership Act, 1932.

Under Section 58 of the Act, a firm may be registered at any time ( not merely at the time of its formation but subsequently also ) by filing an application with the Registrar of Firms of the area in which any place of business of the firm is situated or proposed to be situated.

Application shall contain:-
·         name of the firm
·         place or principal place of business

4 What are the circumstances under which breach of condition is treated as breach of warranty?

Answer : Unless a different intention appears from the terms of the contract stipulations as to time of payment are not deemed to be of the essence of a contract of sale. Whether any other stipulation as to time is of the essence of the contract or not depends on the terms of the contract.

(2)In a contract of sale " month " means prima, facie calendar month.

When condition to be treated as warranty
 (1) Subsections (2) to (4) and (7) below do not apply to Scotland and subsection (5) below applies only to Scotland.


5 Explain the procedure for filing a complaint and admission of complaint in consumer protection act.
Answer : PROCEDURE FOR FILING COMPLAINT:

      A complaint can be filed by a complainant against the seller, manufacturer, or dealer of goods which are defective or against the provider of services, if they are deficient in any manner whatsoever. An unfair trade practice or restrictive trade practice can also invite complaint.
A complainant can be a:-

A.           Consumer to whom such goods are sold or delivered or agreed to be sold or delivered or such service provided or agreed to be provided;
B.           A firm registered or unregistered


6 Write short notes on:

a) Shares and its classification
Answer : The different types of company shares are usually defined within the articles of association or by the lodgement of an appropriate statement, resolution or agreement. Different share classifications will confer different rights to the holder with regards to dividends, voting rights and winding up provisions. Some example of well known share categories can be seen below:

Ordinary Shares


b) Meetings and its classification
Answer : There are different types of meetings. Each type requires a different structures and supports a different number of participants. For instance, a status (feedforward) meeting has no limit to the number of participants while a decision-making meeting produces results faster with a small number of participants.

If you want to help your teams have more effective meetings, set the participants expectations about the meeting by stating in the agenda –

·         the purpose of the meeting.
·         the type of meeting

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