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Post Graduate Diploma in Quality Management
of Hospital &
Healthcare Organizations
Questions for Assignments
2nd SET OF ASSIGNMENT
Name of the student:
PRN no.:
Set no. of Assignment:
Answer the following questions:
Course 1: Quality in Healthcare
Write shorts note on (5marks):
a. International
Patient Safety Goal
Answer:
International Patient Safety Goals
1.
Goal One - Identify patients
correctly.
2.
Goal Two - Improve effective
communication.
3.
Goal Three - Improve the safety
of high-alert medications.
4. Goal Four –
b. Quality
Council of India:
Answer: The Quality Council of India (QCI) was set up as a public
private partnership model on the model
existing in Netherlands at the time, where although the NAB was not owned by
the government, yet it was supported by it and was exceedingly used as a third
party agency to improve quality in departments and industry. QCI thus, came to
be organized as an independent autonomous body that worked towards assuring
quality standards across all spheres of economic and
Course 2: NABH Standards: Patient Centric Approach
Write in detail about (5marks):
Question. Management of LASA drugs
Answer : 1.
Procurement
(a) Minimise the availability of
multiple medicines strengths.
(b) Whenever possible, avoid
Question. EFQM excellence model
Answer
: The European Foundation for Quality Management (EFQM)
Excellence Model, is
a self-assessment framework for measuring the strengths and areas for
improvement of an organisation across all of its activities. The term
‘excellence’ is used because the Excellence Model focuses on what an
organisation does, or could do, to provide an excellent service or product to
its customers, service users or stakeholders.
While its origins lie in the
private sector, public and voluntary sector organisations can also benefit from
using the Excellence Model. It is non-prescriptive and does not involve
strictly following a set of rules or standards, but provides a broad and
coherent set of assumptions about what is required for a
Course 3: NABH Standards: Management Centric Approach
Question. You
are required to carry out Facility Audit of a tertiary care hospital in
view of NABH Standard.
State which are the points you will check in
hospital engineering services.
(5 marks)
Answer
: Engineering
Services are perhaps the most vital of the utility services in the hospital.
The efficiency of entire patient care delivery system of the hospital depends
on their efficiency. Even the slightest breakdown of power supply system,
information system communication system or malfunctioning of vital equipment
can have catastrophic effects. The scope of engineering services in a
Write short note on (5marks):
Question. PDCA cycle-Approach to continuous quality
improvement
Answer : PDCA (Plan-Do-Check-Act) is
an iterative, four-stage approach for continually improving processes, products
or services, and for resolving problems. It involves systematically testing
possible solutions, assessing the results, and implementing the ones that have
shown to work. It is based on the scientific method of problem-solving and was
popularized by Dr W. Edwards Deming, who is considered by many to be the father
of modern quality control.
Question.
Management of sentinel events
Answer
: A sentinel event is defined by
American healthcare accreditation organization The Joint Commission (TJC) as
any unanticipated event in a healthcare setting resulting in death or serious
physical or psychological injury to a patient or patients, not related to the
natural course of the patient's illness.
Management of
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students get fully solved assignments
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