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M.B.A. MARKETING
MANAGEMENT
SECOND YEAR
2.1 PRODUCT AND SERVICES MARKETING
1. Elaborately explain the various stages of new
product development. Considering solar charger as a new product to be
launched in a market, describe the process involved in developing this new
product.
2. Create a branding program for a FMCG product of
your choice. Provide full description of the company’s brand hierarchy,
brand portfolio, brand’s current marketplace and the way in which the firm
is addressing branding through its marketing mix. Explain how you would
characterize the positioning of your brand.
3. Explain the traditional services marking mix and
describe the expanded mix for services. Discuss the marketing mix as
applicable to banking service sector.
4. Assume a tourism service establishment wherein the
customers can influence each other. Describe the potential cases of
favorable and unfavorable customer influences. Also discuss the ways to
improve customer satisfaction by handling the unfavorable situations
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2.2 MARKETING RESEARCH
1. ABC cookies are planning to launch a new line of
cookies and want to assess the market size. The cookies have a mixed
chocolate – jack fruit flavour and will be targeted at the premium end of
the market. Discus the six W’s of a descriptive research design that may
be adopted.
2. Adyar Inn is a chain of fast food restaurants
located in major areas of Chennai. Sales have been growing very slowly for
the last two years. Management has decided to add some new items to the
menu, but prior to that they want to know more about their customers and
their preferences.
a) List possible hypotheses b)Explain what kind of
research design would be appropriate?
3. To determine the effectiveness of the advertising
campaign for a new dish washer, management would like to know what
percentages of households are aware of the new brand. The advertising
agency thinks that this figure is as high as 70 percent. The management
would like a 95 percent confidence interval and a margin of error no
greater than plus or minus 2 percent.
a) What sample size should be used for this study?
b) Suppose that management wanted to be 99 percent
confident but could tolerate an error of plus or minus 3 percent. How
would the sample size change?
4) Design an open-ended question to determine whether
households engage in gardening. Also develop a multiple – choice and a
dichotomous question to obtain the same information. Which form is the
most desirable?.
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2.3 CONSUMER BEHAVIOUR
1. Review the activities undertaken by marketing
oriented firms and show the relevance of consumer behavior of each
activity.
2. Explain how the product manager of a breakfast
cereal might change consumer attitudes toward the company’s brand by
a) Changing beliefs about the brand
b) Changing beliefs about competing brands
c) Changing the relative evaluation of attributes
d) Adding an attribute
3. What kind of marketing and socio cultural inputs
would influence the purchase of
a) A TV with inbuilt recorder
b) A concentrated liquid laundry detergent
c) A fat-free ice cream
4. Think of a recent major purchase your family has
made. Analyze the roles performed by various family members in terms of
the following consumption roles:
a) Influencer b) Decider c) Buyers d)
Preparers e) Users f) Maintainers g) Disposers
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2.4 RURAL MARKETING
1. “On the account of consumer illiteracy, the
audio-visual media provide an immense opportunity to communicate with
consumers”, is it true? Outline the relative strengths and weakness of
these media and describe their role in rural marketing.
2. Suggest the different ways of segmenting a rural
market. On what bases would you consider for marketing Detergent soaps,
cool drinks and television in rural market? Justify your views.
3. “Going rural is the need of the hour”. Keeping
this statement into account, suggest the various roadblocks which the
marketers have to overcome in order to successfully launch their product
in rural markets.
4. Explain the various changes which are required to
be made in the promotional strategy of a company for successfully
promoting a product in rural markets.
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2.5 SALES AND DISTRIBUTION MANAGEMENT
1. Give the picture of Impact of sales motivation on
FMCG organizational performance of P&G.
2. Is Personal selling practices the best way to
enhance sales of industrial Products in power sector? Give your answer and
justify.
3. Discuss the sales promotions and advertising
effect on sales performance of consumer goods of Unilever.
4. ‘Gig’ economy and freelancers as distribution
agents in food delivery service. Bring out its future trend in India.
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2.6 STRATEGIC MANAGEMENT
1. Take an imaginary situation relating to pricing or
investment policy in a selected industry in which there are few sellers
and show how the adoption of different strategies by a leading player
defines different possible paths. Use a decision tree to illustrate these
different possible paths.
2. Carry out SWOT analysis of Indian Railways.
Suggest measure to run it profitable.
3. Nowadays Product Diversification is a mandatory
process in Indian Industry. Give an example for success and failure. Give
reasons for the success and Failure.
4. “Technological factors represent major
opportunities and threats, which must be taken into account while
formulating strategies.” – Discuss. How will a firm build a sustainable
technology based competitive advantage?
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2.7.1 E-COMMERCE
1. “Electronic Commerce is commonly known as
e-commerce, is a process of buying and selling of goods or services using
electronic systems. List-out the applications and benefits of e-commerce.
2. Discuss the role of data mining techniques and
data visualization in E-Commerce.
3. Compare the communication system in traditional
business and on-line business.
4. Discuss the challenges and opportunities of
e-commerce in Indian Software Industry.
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2.7.2 BUSINESS RESEARCH METHODS
1. “Research is much considered with proper fact
finding, analysis and Evaluation.” –Do you agree with this statement.
Substantiate your view with the following situation. You are the HRD
Manager with ABB (India). ABB has recently taken over a major unit in
Kolkata. You are sent on a posting there and are given the task of
introducing a new operation scheme which your parent organization feels
will improve efficiency. But you perceive during your stay that there is
an underlying dissatisfaction amongst the employees and it is essential to
gauge their views and opinion about the takeover and their expectations
before introducing the scheme.
2. In order to improve the importance of chi square
analysis, correlation analysis and t test. Create tables with imaginary
and appropriate values and explain the results.
3. “Every data collection method has its own built-in
biases. Therefore, resorting to multi method of data collection is only
going to compound the biases”. How do you critique this statement?
4. “Data processing is an intermediary stage of work
between data collection and data analysis”- Explain the statement by
enumerating the various operations involved in it.
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