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Organizational Behavior
September
2023 Examination
Q1. Arjan is an employee who is never on time to
work or meetings. He has been issued several warning memos but in vain. The
management is not able to take stringent action against him as he is very good
at his work and is one of the top performers. As his reporting authority you
still feel that he should respect time and be disciplined. From the different
elements of reinforcement which one should his manager choose to get the
desired behavior? Conclude by giving why it (the one which you chose) is the
best suited. (10 Marks)
Ans:
Introduction:
Employee
behavior is crucial to organizational success, and punctuality is essential to
a productive work environment. But dealing with an employee like Arjan, who
consistently needs to adhere to time management and attendance expectations,
can be challenging for management. Despite his performance being exceptional,
the manager still believes that it is essential for Arjan to respect the time
and be disciplined. To address this issue, the manager can utilize the concept
of reinforcement to encourage the desired behavior.
Concept & application:
Reinforcement is
a behavioral
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Q2. Choose one Asian and one European country.
Compare and contrast in their cultures with regards to Geert Hofstadter’s
Culture model (10 Marks)
Ans:
Introduction:
Geert
Hofstadter’s culture model is a widely recognized framework for comparing and
contrasting cultures based on six dimensions: Power Distance, Individualism vs.
Collectivism, Masculinity vs. Femininity, Uncertainty Avoidance, long-term
Orientation vs. short-term Orientation, and Indulgence vs. Restraint. In this
evaluation; we will evaluate and compare the cultures of Japan (an Asian
country) and Germany (a European country) using the Hofstede model.
Japan
is known for its rich cultural heritage and traditions, while Germany is
renowned for its engineering prowess and efficiency. By examining the cultural
dimensions, we can gain insights
Q3. Krabi Textile is going online from retail mode
as the management feels that it is the need of the hour to be present in the
digital space. People are resisting this change and you are the one chosen as
the leader by the management to lead in this tough time.
a. What all people skills would be required by a
leader to be effective in such times? (5 Marks)
Ans:
Introduction:
Transitioning
from retail mode to an online presence can be a significant change for any
organization, and it requires effective leadership to navigate this challenging
time. As the chosen leader at Krabi Textile, you will need a specific set of
people skills to lead the organization through this transition effectively.
People skills refer to the ability to understand, communicate,
b. How would you differentiate between being a
manager and leader? (5 Marks)
Ans:
Introduction:
In
today's dynamic business environment, a manager and a leader are often
intertwined but inherently different. While both are crucial for the success of
an organization, their approaches, skills, and duties vary. In the case of
Krabi Textile transitioning from retail to online mode, it is essential to
understand the distinction between being a manager and a leader to navigate
this
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