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Course: Organizational Behavior
Internal Assignment Applicable for April 2020
Examination
Ques.1. Joey works for a media company as a
project coordinator. His boss, Ross is not sensitive and wants every chore to
be done according to his way without even considering team’s perspective. If
Joey commits any insignificant mistake, then also he is reprimanded in front of
the entire team. Ross wants Joey to stay late beyond office hours, even when
his work is complete. Considering this situation explain the pitfalls in
leadership shown by Ross.
Answer: According to Koontz and O’Donnell
“Leadership is the process of influencing others towards the accomplishment of
the goal. It is the ability of a manager to induce subordinates to work with
zeal and confidence”. In other words we can say that leadership is a process
which influences people to work for the fulfilment of the goal. Every leader is
known by his followers so leaders continuously influence the behavior of the
followers.
A leader performs various functions while
motivating people towards achieving organizational goals. A Leader helps in
creating a healthy environment
Ques.2. As Organisational behaviour is gaining
importance in this world of disruptive technology and constant changes. Several
challenges have also been posed. As a coin has two sides; challenges also
brings in a lot of opportunities. Analyse the contemporary situation and list
down some opportunities and challenges of OB
Answer: Organizational Behavior (OB) is the
study and application of knowledge about how people, individually and groups
behave as individuals as well as in groups in the organizations. Its main
purpose is to build better relationships by achieving individual objectives,
group objectives, organizational objectives and at last, social objectives.
Talcott Parsons defines organization as, “a social unit which is deliberately
constructed and reconstructed to seek specific goals.”
Etzioni describes three characteristics of organizations:
(i) Division
of labour – there should be equal distribution of work according to an
individual’s qualifications, capacities, interests etc.
Ques.3. Case:
Kushal is a trainer for Yummy Tummy a home
grown brand, in FMCG business. He is very hard working and did brilliantly with
the managers on their writing and helped them to feel more confident about it.
Kushal worked with top executives as well as the shop floor level. He then
realized that teaching and training people at ground level was his calling.
Kushal was one of the top paid employees. Kushal met Mark, his superior and
explained to him that he wanted to be associated in teaching and training only
the ground level employees as there is a huge gap and area of improvement. He also
agreed to work on reduced salary and started offering language classes as an
add on benefit to the trainees. It was noticed that in due course of the time
their productivity increased and some of them even began to apply for
supervisory positions.
Case Questions
Ques.a. Which Content theories of motivation
would explain why Kushal was unhappy despite his high income?
Answer: a) Motivation is “the process that
account for an individual’s intensity, direction, and persistence of effort
toward attaining a goal.” Intensity is concerned with how hard a person tries.
This is the element most of us focus on when we talk about motivation.
Direction is the orientation that benefits the organisation. And persistence is
a measure of how long a person can maintain his/her effort. Motivated
individuals stay with a task long enough to achieve their goal.
Content theory of motivation applicable in this case
McClelland’s (1961) theory focuses on three
needs: achievement, power, and affiliation. This actually describes the
predominance of disposition of various types of people. All people have all
these needs but the predominant need drives them.
Ques.b. Kushal seems to have drifted into
being a teacher. Given his needs and motivations, do you think teaching is an
appropriate profession for him?
b) According to McFarland “Motivation is a
form of tension occurring within an individual, with resulting behaviour aimed
at reducing, eliminating or diverting the tension. Understanding the needs and
drives and their resulting tensions helps to explain and predict human
behavior, ultimately providing a sound basis for managerial decision and
action.” Thus, motivation is the term, which applies to the entire class of
urges, drives, desires, needs and similar forces. Motivation is present in
every life function. Even a simple act such as eating is motivated by hunger.
Education is motivated by desire for knowledge. Motivators can be
Dear
students, get fully NMIMS solved assignments by professionals
Do send
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