MU0016 – Performance Management and Appraisal

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DRIVE winter 2015

PROGRAMMBADS (SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)

SUBJECT CODE & NAME-MU0016 – Performance Management and Appraisal

BK ID-B1868

CREDIT & MARKS-4 Credits, 60 marks

Q.1. Discuss the principles and dimensions of Performance Management (Explaining the principles of Performance Management, Explaining the dimensions of Performance Management) 5,5

ANS:

Principles of Performance Management

Every organisation has its own principles for performance management. Let us now discuss some key principles of performance management that are common to all organisations.

·         It translates corporate goals into individual, team, department and divisional goals.

·         It helps to clarify corporate

·          

Q2 What do you mean by feedback? Explain its Role, Types and Principles.

Explaining the meaning, role ,types and principles of feedback.

Answer:

Feedback is the provision of information to people on how they have performed in terms of results, events, critical incidents and significant behaviour during the period under review. Feedback is a useful tool for indicating whether things are going in the right direction and for redirecting effort. Your objective in giving feedback is to provide guidance by supplying

Q3 Assume that you have joined as an HR in an organization. The first task assigned to you is to conduct the Performance Appraisal Process. What according to you is its purpose? Describe the entire Performance Appraisal process.

(Explain any three purpose of Performance Appraisal, Explain the Performance Appraisal Process) 3, 7

Answer.

Purpose of Performance Appraisal

Performance appraisals are essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve organisational performance, and feed into business planning. Formal performance appraisals are generally conducted

Q.4. Discuss the skills that a line manager require for effective Performance Management. (Listing the skills, Explaining the skill) 1,9

ANS:

Skills that a line manager require for effective Performance Management

Whether you are managing a team or a process, this practical, line manager or supervisor training programme will give you grounding in the essential skills and behaviours required to be able to communicate, motivate, build trust and lead with confidence and authority. Employee performance includes: Planning work and setting expectations. Continually monitoring performance. Developing the capacity to perform. Periodically rating performance in a summary fashion, and Rewarding

Q5 Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics in Performance Management(PM)

(Definition of Ethics, Explaining the key factors to ensure Ethics in PM) 2, 8

Answer.

Ethics

The word 'ethics' comes from the Greek word 'ethikos'. It refers to one's moral character and the way in which society expects people to behave in accordance with accepted principles. Most philosophers conclude that ethical failure occurs because of lack of character or, in other words, virtuous people will live ethically. Therefore, we need to think about the desired virtues and how one can develop those virtues, PM being a case where such ethics need emphasis. Ethics in

Q6 Write short notes on the following:

a)MBO

b)Behaviorally Anchored Rating Scales Method (BARS)

(Explaining the meaning and steps in MBO, Explaining the concept and process of BARS) 5,5

Answer.

a) MBO

This method involves setting particular calculable goals with each employee and then respectively discussing his/her progress towards these goals. The term MBO refers to an inclusive organisation-wide goal setting and appraisal programme that consists of six main steps

1.      Set the

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