MK0017 – E-MARKETING

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DRIVE: SPRING 2016
PROGRAM: MASTER OF BUSINESS ADMINISTRATION (MBA)
SUBJECT CODE & NAME: MK0017 – E-MARKETING
CREDITS & MARKS: 4, 60
SEMESTER: IV
BK ID:B1810

Q.1: Explain Front-end & Back-end activities of Infrastructure: Building a Product system. Explain Digital Products.
a) Explanation of Front-end & Back-end activities of Infrastructure: Building a Product system.
b) Explanation of Digital Products.
ANS:
a) Explanation of Front-end & Back-end activities of Infrastructure:
In software engineering, front end and back end distinguish between the separation of concerns between the presentation layer (the front end) - which is the


Q.2: List and explain the types of online stores in E-Malls and Parties in an E-Marketplace
a) Explanation to the types of online stores in E-Malls
b) Explanation to the Parties in an E-Marketplace
ANS:

a) Explanation to the types of online stores in E-Malls:
e-Malls are Web sites that feature links to numerous online shopping sites. Some of these portals offer e-wallet technology, so you only need to enter a credit card number and shipping information once, even if you shop numerous online stores. e-Malls offer links

Q.3: Elaborate on the Internal and External Considerations of Situational Analysis
Internal and External Considerations of Situational Analysis
ANS:

Internal and External Considerations of Situational Analysis:
An e-marketing plan can be developed by research and analysis. Its aim is to reach marketing objectives with the help of electronic goods. Every good e-marketing plan is developed according to the overall marketing plan of the organisation.
e-Marketers

Q.4: Explain the 4 P’s in E-Marketing along with the additional 3P’s in E-Marketing of Services
a) Explanation to the 4 P’s in E-Marketing
b) Explanation to the additional 3P’s in E-Marketing of Services
ANS:

a) Explanation to the 4 P’s in E-Marketing:
4 P‟s are depicted on the internet and online marketing:
Product There
Q.5: Elaborate on the Word-of-Mouth Marketing Techniques
Word-of-Mouth Marketing Techniques
ANS:

Word-of-Mouth Marketing Techniques
From a conceptual viewpoint, online social networking is no different than traditional networking and socialising. You meet people over the Web and get to know them by sharing information about each other. Those you like and/or

Q.6: Write short notes on:
a) Customer Metrics
b) E-mail/Direct Metrics
c) On-site Web analytics technologies
ANS:

a) Customer Metrics:
Customer metrics are buzzwords in the business world that have been getting plenty of attention in recent years. In simplest terms, customer metrics are simply measurements used to gauge the customer – whether for loyalty and retention, marketing or new product development. There are many different types of customer metrics used today, but not all of them

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