Tuesday, 27 March 2018

QM0023 - UNDERSTANDING


Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601

DRIVE
Fall 2017
PROGRAM
MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER
IV
SUBJECT CODE & NAME
QM0023 - UNDERSTANDING ISO 9001:2008

Q.1: Explain the evolution of the concept of quality
Evolution of the concept of quality
ANS:

Evolution of the concept of quality
Quality has evolved over a period of time and it is still evolving to new forms. The evolution of quality and its concepts can be

Q.2: Explain - Factual approach to decision making. What are the benefits and application of mutually beneficial supplier relationships.
Factual approach to decision making
Benefits and application of mutually beneficial supplier relationships
ANS:

Factual approach to decision making:
“Effective decisions are based on the analysis of data and information.”
Let us understand


Q.3: What do you understand by Systems approach in QMS? Explain - implementing the systems approach in QMS Systems approach
Implementing the systems approach in QMS
ANS:

Systems approach:
A system can be defined as a set of interrelated or interacting processes that function together to achieve a


Q.4: What kind of work environment should you provide to your employees as per ISO 9001:2008?
Work environment
ANS:

Work environment:

“Work environment is a set of conditions under which work is performed that includes work conditions related to physical, social, psychological, and environmental factors.” —ISO 9000 Family of Standard
The clause 6.


Q.5: Short note on:
 i) Customer satisfaction
ii) Internal audit
ANS: i) Customer satisfaction
The term ‘customer satisfaction’ was incorporated in the definition of quality. The quality movement focused more on identifying and exceeding customer requirements. Generally, the relationship between customer


Q.6 Explain - System Certification in detail.
ANS:Although ISO certification is not a mandatory requirement, many organisations nowadays prefer to become ISO certified. One of the foremost reasons for certification is to improve the efficiency and effectiveness of
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601



No comments:

Post a Comment