MB0047 – MANAGEMENT INFORMATION SYSTEMS

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ASSIGNMENT

DRIVE	WINTER 2015
PROGRAM	MBA/ MBADS/ MBAFLEX/ MBAHCSN3/ PGDBAN2
SEMESTER	II
SUBJECT CODE & NAME	MB0047 – MANAGEMENT INFORMATION SYSTEMS
BK ID	B1968
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1 Explain some of the essential features of modern organisation.

Answer : Modern organization design draws on ideas from many fields to make communication more dynamic and blend individual and organizational solutions together into a cohesive whole. New designs focus on adaptability. They rely highly on employee involvement, distribute authority based on skill and have fewer rules and boundaries, resulting in a more organic structure.

A Listing the features

Matrix structures take the basic structure of function organization and augment its flexibility with project design. Team-based designs are considered unstable, so the functional structure attempts to balance the project goals with technical ones. Teams decide the type of work and its costs, and technical goals focus on the quality of the work accomplished.

Q2 a. Explain First-order and second-order effects

Answer : Every action has a consequence, and each consequence has another consequence. These are called Second-

b. Distinguish between hierarchy and matrix organisational structures

Answer : A Matrix structure is basically an organizational structure which consists of teams of people which are created by bringing together people from various areas of the business. These teams are created for a specific task or project and are led by a project manager. When the task of the team is accomplished the group is disbanded.

On the other hand, a

Q3 How to use information system to support competitive strategy? With an example explain each strategy

Answer : A computer(-based) information system is essentially an IS using computer technology to carry out some or all of its planned tasks. The basic components of computer based information system are:

·         Hardware- these are the devices like the monitor, processor, printer and keyboard, all of which work together to accept, process, show data and information.

·         Software- are the programs that allow the hardware to process the data.

·       Databases- are the gathering of

Q4 Briefly explain the Customer Relationship Management (CRM) system. What are the various facilities created by CRM ?

Answer : Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels

Q5 Briefly explain the different aspects of the need for database systems.

Answer : A database protection solution must include all of these elements of database protection:

1.    Compliance: Monitoring and auditing

Compliance is an important part of a database protection solution. This is because many of the regulations and statutes provided for with compliance address very real problems faced by enterprises and to which must receive due attention.

Q6 Write short notes on

a. Centralised IT management

Answer : The centralised IT department has become the preferred way for European companies to manage their technology, according to a recent study from IT market analyst Forrester Research.

In the centralised model

b. Decentralised IT management

Answer : In a centralised organisation head office (or a few senior managers) will retain the major responsibilities and powers. Conversely decentralised organisations will spread responsibility for specific decisions across

Dear students get fully solved assignments

Send your semester & Specialization name to our mail id :

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or

Call us at : 08263069601

(Prefer mailing. Call in emergency )