Tuesday, 12 September 2017

MB039 - Business Communication

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SUMMER - 2017
MB039 - Business Communication

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Question. 1. Define communication. What are the characteristics of communication?

Answer: Communication (from Latin commūnicāre, meaning "to share"[1]) is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.

The main steps inherent to all communication are:

·       The forming of communicative motivation or reason.
·       Message composition (further internal or technical elaboration on what exactly to express).
·       Message encoding (for example, into digital data, written text, speech, pictures, gestures and so on).

Question. 2. What are the five types of reading?

Answer: Scanning type of reading

For example, scanning a telephone book:

·       You are looking for it quickly.
·       You know what you are searching for (key words and names).
·       You 'see' every item on the page, but you don't necessarily read the pages - you ignore anything you are not looking for. Thus, when you

Question. 3. Mention the advantages and disadvantages of intranet.

Answer: Advantages of Intranet: There are number of advantages of intranet discussed below

·       Intranets offering workforce productivity which can help user to find and observe information very fast. User may also use applications according to their roles and tasks. Through web browser a user can get access to entire contents of any website from anywhere or any time. Intranet also increase the ability of employee’s by performing their job confidently very fast, and accurately.
·       Intranet permits business companies to share out information to employees according to their need or requirements. Employees may

Question. 4. Explain the wheel of communication. Who are the internal stake holders in an organization?

Answer: Communication means transferring messages from one to another and it has several forms such as intrapersonal, interpersonal, group and mass communication. While it comes to group communication it has a certain patterns in its own. Few patterns are popular in mainstream communication studies. Such as


Question. 5. Define meeting. Explain types of meetings.

Answer: In a meeting, two or more people come together to discuss one or more topics, often in a formal setting. The first step towards planning a meeting is defining what type of meeting it is. While every meeting is unique, being familiar with the six most common types of meetings will help you better identify the goals, structure, and activities best suited for your meetings.

The six general types of meetings:

1.       Status Update Meetings
2.       Information Sharing Meetings
3.       Decision Making Meetings
4.       Problem Solving Meetings
5.       Innovation Meetings
6.       Team Building Meetings

Here is a break-down of the six general types of meetings with examples of the main activities involve in each type. Knowing what type of meeting you are planning will increase the success of your meeting.

Meeting Type 1: Status Update Meetings

Status update meetings is one of the most common meeting types. This category includes regular team and project meetings, where the primary goal is to align the team via updates on progress, challenges, and next steps. Commonly found group activities in these kinds of meetings are problem solving, decision making, prioritization, and task assignment.

Meeting Type 2: Information Sharing Meetings

Presentations, panel debates, keynotes, and lectures are all examples of information sharing meetings. The primary goal of these meeting is for the speakers to share information with the attendees. This could be information about things like upcoming changes, new products and techniques, or in depth knowledge of a domain. Visual communication tools, like slides and videos, are powerful tools for making the shared information more memorable.

At information sharing meetings the attendees have historically been passive listeners. With new technologies like MeetingSift they can use their smart devices to go from passive spectators to active participants, making the meeting more engaging and enjoyable for all.

Meeting Type 3: Decision Making Meetings

The vast majority of business decisions are made by groups in meetings. While small decisions are made in all kinds of meetings, the more important decisions often get their own dedicated meetings. There are different types of group decision making processes, and care should be taken to choose a process that best matches the situation. A decision making process can include group processes like information gathering and sharing, brainstorming solutions, evaluating options, ranking preferences, and voting.

Meeting Type 4: Problem Solving Meetings

Problem solving meetings are perhaps the most complex and varied type of meetings. Whether the meeting is addressing an identified problem, or it is focusing on creating strategies and plans to navigate the future, there are a rich arsenal of group processes that can be used. Scopes and priorities need to be defined, opportunities and threats need to be identified, and possible solutions should be brainstormed, evaluated, and agreed upon.

Meeting Type 5: Innovation Meetings

Innovation meetings and creative meetings often start with thinking outside the box, by brainstorming, associating, and sharing ideas in a broad scope. Meeting participants can then use various techniques and processes to reduce the diverse pool of ideas to a more focused short list. Through ranking, evaluations, and decision making the most suitable idea, or ideas, are identified, and recommendations and tasks can be assigned based on this.

Meeting Type 6: Team Building Meetings

All meetings should contribute to team building, strengthening relationships and corporate culture. However, now and then team building activities should be the main focus for a meeting. This category include meetings like include all-hands meetings, kick-off meetings, team building outings, and corporate events. Have participants feel like essential parts of their unit, team, department, branch, and company has all kinds of positive impact on their engagement, performance, and satisfaction.

Question. 6. Write an inquiry letter to the HR of ABC organization asking if there is a vacancy in the finance department.

Dear students get fully solved assignments
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