Subject : Business Communication

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AEREN FOUNDATION’S                                                                        Maharashtra Govt. Reg. No.: F-11724

 

Name : Mary Jennifer.A                                                                                                    Marks : 80

Course : Bachelors in Management Studies (BMS)

Subject : Business Communication

Answer the following question.

Question. 1. What are the disadvantages of Oral Communication (10 marks)

Answer: Oral communication contains many advantages. In spite of this, there are oral some disadvantages which are given below:

·       No record: In oral communication, messages are difficult to record. So it is impossible to preserve the message for future.

·      Expensive: It is also expensive media of communication. Sometimes the audience can be managed by paying T. A and D. A. On the

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Question. 2. Which are the 6 great helpers of Presentation (10 marks)

Answer: 1) To Inspire, Start With “Why” not “What”: What magic do both the speeches of Martin Luther King and the marketing of Apple have that move us to believe and act?

Simon Sinek, author of Start with Why: How Great Leaders Inspire Everyone to Take Action, has an interesting theory:

People don’t buy what you do. They buy why you do it… Start with “Why.”

Question. 3. What are the terms used in a debate Speech (10 marks)

Answer: DebateAble teaches debaters to present their arguments in language that can be easily understood by their audience, avoiding unnecessary "debate jargon" so that arguments are inclusive, engaging and educational for all. At the same time, there are some terms common to our program or the larger debate world that are integral to debate format or skills, and assist us as we communicate with each other as debaters.

Question. 4. Which are the factors affecting negotiation (10 marks)

Answer: Given its complexity, several factors affect the process of negotiation. We may broadly group them into six—authority, credibility, information, time, and emotional control and communication skills.

Negotiation

1. Authority: The first key factor affecting any negotiation is

Question. 5. Give the Structure of an interview (10 marks)

Answer: Experts suggest that, if possible, more than one person interview each candidate. Essentially, their reasoning is that two heads are better than one. "When you have multiple interviewers, you're looking for consistency of the answers, you're looking for trends," Whitaker says. "If different people ask about the same skills, then they can compare."

Each interview should go something like this:

Part one: Introduction

Question. 6. What are the Business manners of Peoples of Different Countries (10 marks)

Answer: Every culture is different, and has different styles of etiquette. Every day deals are lost through misunderstandings, even between relatively similar cultures. These misunderstandings do not have to be huge to have an effect on your business – a poor first impression could leave your prospective partner or customer with a bad feeling. Knowing the right etiquette can help you avoid this and save you a great deal of wasted time and money.

Clothing: Wearing the appropriate clothing makes a good first impression and sets the tone for how you will be seen. If you work in an industry in which casual dress is the norm, make sure it is also the norm in the country and company you are visiting. For example, men tend not to wear suit jackets and ties in Colombia and the Middle East, but are

Question. 7. What is Communication policy? What are its Specifications (10 marks)

Answer: In telecommunications, a communication protocol is a system of rules that allow two or more entities of a communications system to transmit information via any kind of variation of a physical quantity. These are the rules or standard that defines the syntax, semantics and synchronization of communication and possible error recovery methods. Protocols may be implemented by hardware, software, or a combination of both.

Question. 8. What are the basis of legal aspects in Business communication (10 marks)

Answer: Business communication can take many forms, including sales pitches, marketing messages, press releases and even company meetings, depending on the audience and communication medium. Business communication competencies tend to focus on building relationships and achieving productive results, but the legal aspect must also be considered. Certain areas of business communication are strictly regulated by law, while others can lead to potentially harmful civil litigation. Understanding the legal framework in which

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