MB0038 - Management Process and Organisational Behaviour

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ASSIGNMENT

DRIVE	SUMMER 2015
PROGRAM	MBADS / MBAHCSN3 / MBAN2 / PGDBAN2 / MBAFLEX
SUBJECT CODE & NAME	MB0038 - Management Process and Organisational Behaviour
SEMESTER	1
BK ID	B 1621
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1. List and describe the different strategies in the Organization.

Answer :  Business strategy determines how successful businesses are at achieving their goals and objectives. Goals and objectives indicate what a business wants to do; strategy indicates how a business will do it. Determining your best business strategy requires consideration of your mission and vision, and an understanding of the environment you operate in.

A Growth Strategy

Businesses that are entering new markets or introducing new products or services can benefit from a growth business strategy, says Lin Grensing-

Q2.What do you mean by Decision Making? Explain Decision making under certainty, uncertainty and risk. Describe the steps in Creative Decision making.

Answer :  Decision making is the study of identifying and choosing alternatives based on the values and preferences of the decision maker.

Making a decision implies that there are alternative choices to be considered, and in such a case we want not only to identify as many of these alternatives as possible but to choose the one that (1) has the highest probability of success or effectiveness and (2) best fits with our goals, desires, lifestyle, values, and so on. The two important ideas here are that first, there must be some genuine alternatives to choose from among. Note that "

Q.3 What is meant by ‘span of control’? Differentiate between narrow span of control and wide span of control. What are the factors that influence the span of control?

Answer :  Span of control:

Span of control is the term now used more commonly in business management, particularly human resource management. Span of control refers to the number of subordinates a supervisor has.

In the hierarchical business organization of some time in the past it was not uncommon to see average spans of 1 to 4 or even less. That is, one manager supervised four employees on average. In the 1980s corporate leaders flattened many organizational structures causing average spans to move closer to 1 to 10. That was made possible

Q.4 Define Organisational behaviour. What are the various approaches to Organisational behaviour? 

Answer : Organisational behaviour:

Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization for the purpose of applying such knowledge towards improving an organization's effectiveness. It is an interdisciplinary field that includes sociology, psychology, communication, and management; and it complements the academic studies of organizational theory (which is focused on organizational and intra-organizational topics) and human resource studies (which is more applied and business-oriented). It may also be referred to as organizational studies or organizational science.

Q.5 Perception is the way we see and interpret things. Explain the importance of such ‘perception’. What are the factors affecting perception?

Answer : Importance of perception :

The relationship between perception and organizational behavior stems from the role that the perception of an employee regarding factors in an organization influence the manner in which he or she reacts or performs in the organization. This process of perceiving something is a truly complicated one that is often shaped by individual preconceived notions regarding certain factors. As such, it is possible for two people to look at the same object and still manage to perceive it in wholly different ways. Sometimes, there are certain aspects that lend themselves to a more uniform sort of perception than others, even if there will still be some variations as a result of individual characteristics and cognitive processes. To this end,

Q.6 Give the definition and importance of ‘motivation’. Describe Maslow’s hierarchy of needs theory.

Answer:  Definition of motivation :

Motivation is one of the most important factors determining organizational efficiency. All organizational facilities will go to waste in absence of motivated people to utilize these facilities effectively. Every superior in the organization must motivate its subordinates for the right types of behavior. The performance of human beings in the organization is dependent on the ability in the motivation. Rensis Likert called motivation as" the cost of the management". Motivation is an effective instrument in the hands of management in inspiring the workforce.

Importance of motivation :

1. Best utilization of resources:

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