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NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Business Communication
Assignment Marks: 30
1.
You are an entrepreneur and have just launched your online venture
closetfashion.com, selling trendy and stylish apparel for women.
Since you have just launched Closet Fashion, customer service
is of prime importance to you. A customer has written an angry email
complaining that the silk blouse she purchased last week has
shrunken. She mentioned that she washed the blouse by hand. Your
website clearly mentions that the silk clothing cannot be hand-washed or
machine-washed at home, it should be dry-cleaned. She is asking for a
replacement or a complete refund of Rs. 2000. How would you respond to this
complaint? Draft an email. (10 Marks)
2.
You’ve been job-hunting for the last 2 months and have finally landed an
interview with your dream company and dream profile. What are the different
types of job interviews? How will you prepare yourself for each of them? (10
Marks)
3.
a. Digital Communication is changing business communication. What are the
advantages and disadvantages of Instant Messaging? (5 Marks)
b.
You have just finished drafting an email to your investors. How will you revise
it to improve its readability? Name 2 Readability Indices. (5 Marks)
Dear students, get fully NMIMS solved assignments
by professionals
Do send your query at :
or call us at :08263069601
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