Organizational Behaviour

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(PGDHHM)
Module 7
Organizational Behaviour
Answer the following questions. Each question carries 10 marks.

1. What is motivation? Describe different motivational techniques? For motivating the office staff in a healthcare institution which theory of motivation will you apply and why?

Answer: Employee motivation is the level of energy, commitment, and creativity that a company's workers apply to their jobs. In the increasingly competitive business environment of recent years, finding ways to motivate employees has become a pressing concern for many managers. In fact, a number of different theories and methods of employee motivation have emerged, ranging from monetary incentives to increased involvement and empowerment. Employee motivation can sometimes be particularly problematic for small



2. Describe path goal and situational leadership theory in detail.

Answer: The Path-Goal Theory of Leadership was developed to describe the way that leaders encourage and support their followers in achieving the goals they have been set by making the path that they should take clear and easy.

In particular, leaders:

·         Clarify the path so subordinates know which way to go.
·         Remove roadblocks that are stopping


3. Describe the elements of HRD systems.
Answer: Human Resource Development is the part of human resource management that specifically deals with training and development of the employees in the organization.
Human resource development includes training a person after he or she is first hired, providing opportunities to learn new skills, distributing resources that are beneficial for the employee's tasks, and any other developmental activities.




4. Describe the quality and objective of patient care.

Answer: Goals

The patient safety fellow will gain expertise in healthcare quality improvement and simulation education as applied to patient safety. The fellowship is designed to educate the next generation of quality improvement innovators and patient safety leaders.


5. Write short notes on :
a) The managerial grid
Answer: The managerial grid model (1964) is a situational leadership model developed by Robert R. Blake and Jane Mouton. This model originally identified five different leadership styles based on the concern for people and the concern for production. The optimal leadership style in this model is based on Theory Y.

The grid theory has continued to evolve and develop. The theory was updated with two additional leadership styles and with a new


b) Job enrichment and its benefits for hospital

Answer: Organizations are increasingly facing the heat of attrition, which is not good to health of the same. Lots of time, money and resources are spent into training an individual for a particular job and when he / she leaves the return on that investment equals null. Often it is not for the money that people leave; that may be the reason with
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