Business Employment


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Business Employment

Answer any 5 of the following questions: Each question carries 12 marks.

Question. 1.        One of your employees slipped on the office floor and broke her arm. Identify the steps you would take to investigate this workplace accident.

Answer:Employees injured in workplace accidents have a right to workers’ compensation benefits.

Workers’ comp benefits normally include payment of medical and therapy bills, out-of-pocket expenses (for medications, crutches, etc.), and approximately two-thirds of wages lost during treatment and recovery.

Workers’ comp insurance is good for employees



Question. 2.        Thinking about your current job, what sources of power do you have at your disposal?

Answer:Organizations are made up of individuals that exercise greater or lesser degrees of power. Sometimes, authority stems from a person's title in the organization, or from specialized knowledge and expertise. Others may exercise power through interpersonal relationships or the force of their personality. And still others gain influence through an ability to grant access to important resources.

Legitimate Power





Question. 3.        How many negotiation situations have you encountered in the last week? Select two and analyze why you chose to negotiate, rather than resorting to some other approach.

Answer:Becoming more effective at it should help you to keep balance in your life. Negotiation is essential to healthy personal and professional relationships. Learning how to merge the wants and needs of the group and build mutually viable solutions is key to a healthy, happy life. It also makes you more effective in business and the world in general.

Negotiation is far more than simply sitting at the table and exchanging proposals. It is the process of working through various phases while you learn enough about the other person or team to be able to engage the other person in a dialogue that makes the other person want or need to work with you. Remember, negotiating is about your getting the other person to do something that you want done. The other person has to eventually


Question. 4.        Analyze your own job and draw up a job description. How would you use this job description? How does it differ from your formal job specification?

Answer:The employees you hire can make or break your business. While you may be tempted to hire the first person who walks in the door--"just to get it over with"--doing so can be a fatal error. A small company cannot afford to carry deadwood on staff; so start smart by taking time to figure out your staffing needs before you even begin looking for job candidates.

Job Analysis


Question. 5.        Examine a situation where someone you know was dismissed from their job-e.g. a colleague or friend? What were the grounds for dismissal? What procedures were followed? Evaluate the fairness and transparency of the process.

Answer:If your employer dismisses you they must have a fair reason for their action, for example because of your conduct at work. Find out more about fair reasons for dismissal, and your employment rights should you be dismissed.
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Your conduct

If your employer has dismissed you because of your conduct, it usually means you have broken one or more of the terms of your



Question. 6.        Think of some work that you delegated or were delegated to you. How well was the work defined? What level of assistance was provided? Was its significance explained? 

Answer:

Question. 7.        Consider two or three recent changes in your own workplace. What caused them? How did they occur-were they planned or evolutionary? What was the reaction of the people affected? How could they have been better managed?

Answer:

Question. 8.        Analyze your own workforce. What different cultural backgrounds are represented? Are you aware of the cultural norms which apply? Do you interact differently with those employees from different culture from your own? Why/why not?

Answer:

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SBS MBA - Biz Policy and Strategy



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Biz Policy and Strategy
SBS MBA

STUDENT ID









UNIT TITLE

UNIT CODE




Name (in Full) __________________________________________________________








Total Marks: _______ / 50

Assignment
You may choose any organization of your choice for this assignment. It should be based on your current employer/business or a business with which you have had some recent exposure and with which you are familiar.

Your task

                     Identify the Vision and Mission statements of your own company or for any organization of your choice and analyze if the 9 components of the mission statement are fulfilled. If not identify the missing component and frame an ideal mission statement for the company.

                     Conduct the SWOT analysis and evaluate the internal – Strength and Weaknesses and external - Opportunities and Threats of your organization.

                     Identify the Short term, Medium term and Long term objectives of your organization or organization of your choice.

                     Highlight any 5 strategies to be implemented to accomplish the above mentioned objectives.
                     Underline the potential challenges you may face while implementing your suggested   strategies.


Answer:

Identify the Vision and Mission statements of your own company or for any organization of your choice and analyze if the 9 components of the mission statement are fulfilled. If not identify the missing component and frame an ideal mission statement for the company.

FedEx mission "FedEx Corporation will produce superior financial returns for its shareowners(5) by providing high value-added(7) logistics, transportation and related information services(2) through focused operating companies. Customer(1) requirements will be met in the highest quality manner appropriate to each market segment served(3). FedEx Corporation will strive to develop mutually rewarding relationships with its employees(9),


Conduct the SWOT analysis and evaluate the internal – Strength and Weaknesses and external - Opportunities and Threats of your organization.

FedEx is one of the top Logistics companies across the world. It has its origins in the United states and is one of the most commonly known logistics brand in the US. FedEx was initially known as Federal express and also had many different brands and companies which it was operating with such as RPS and Robert express. These were all branded under the FedEx umbrella branding.

Strengths in the SWOT analysis of FedEx


Identify the Short term, Medium term and Long term objectives of your organization or organization of your choice.

Short term: FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its team members, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest



Highlight any 5 strategies to be implemented to accomplish the above mentioned objectives.

A.           Strategic Alternatives

The TOWS Matrix (Exhibit 2) is a useful tool for in identifying strategic alternatives based on the Strengths, Weaknesses, Opportunities and Threats.  The TOWS matrix identifies many strategic options for FedEx to consider. 

The first alternative for FedEx to consider is to keep the current strategies already in place and focusing on fine-tuning it.  FedEx would continue to push a high-performance culture focused on customer satisfaction by meeting distinct customer needs.  They utilize the “compete collectively, operate independently, and manage


Underline the potential challenges you may face while implementing your suggested   strategies.

Technological advancements can be seen as both opportunities and threats to leader companies, as they can either consolidate a privileged position or completely disrupt the market, capable of reshaping competition and strategy [4].

Based on the interconnectedness of hardware, the Internet of Things (IoT) can be ultimately considered a service, as the consumer has no visibility on the hard work of technology behind the scenes [5]. As Sonos Inc. CEO John MacFarlane said, “
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SBS MBA - Biz Policy and Strategy


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Biz Policy and Strategy
SBS MBA

STUDENT ID









UNIT TITLE

UNIT CODE




Name (in Full) __________________________________________________________








Total Marks: _______ / 50

Answer any 5 of the following questions: Each question carries 10 marks.

Question.1.         In your opinion, what is the single major benefit of using a strategic-management approach to decision making? Justify your answer.                                       

Answer:David & David tells their readers several benefits to using a strategic management approach to decision making such as being more profitable, improvement in sales, avoiding financial demise, enhancing external threats, improving competitors strategies, and increased employee productivity.

The major benefit is to help organizations formulate better strategies through the use of a more systematic, logical, and rational approach for decision making. Formulating better strategies is greatly achieved through communication from



Question.2.         Explain why a mission statement should not include monetary amounts, numbers,Percentages, ratios, goals, or objectives.                                                         

Answer:A mission statement has three main objectives which needs to be fulfilled while deciding it. It is a broad qualitative direction for the company's tactics, strategy and operations, hence quantifying it or explaining it numerically is not the idea. Firstly, it allows for the generation and consideration of a range of easy alternative objectives and strategies without unduly stifling management creativity. Excess specificity would limit the potential of creative growth for the organization. Second, a mission statement needs to be broad to reconcile differences among, and appeal to, an organization’s


Question.3.         Identify a recent economic, social, political, or technological trend that significantly affects the organization of your choice.                                                                                                                                                                        

Answer:Organizational staffing is the process of hiring people based on the specific responsibilities they will have in the organization. The staffing priorities are based on the results the organization wants to achieve. Staffing in this way is advantageous in some instances, but there are also drawbacks to the organizational staffing process

Strengths
Opening up a temporary staffing agency in an area with a large job market that needs temporary workers is a strength. Focusing on and becoming known for filling jobs in certain sectors where it is hard to find qualified applicants, such as technology, accounting or office administration, is another key differentiator that can help you win business.


Question.4.         Give two examples of staffing strengths and two examples of staffing weaknesses of anorganization with which you are familiar.                                                     

Answer:Organizations which have a very resourceful human resource department despite being a cost centre always exhibit certain strengths and weaknesses in their staffing roles.In the organization,human resource is considered quite strong because of the discipline they enforce in employee hiring.

Staffing strengths include:



Question.5.         Give recent examples of market penetration, market development, and product development and explain their strategies in detail.                                        

Answer:Product Development

Improving an existing product or developing new kinds of products is called Product Development.

Illustration: Google and its Products

Search is still Google’s best product and since 1997 Google is market leader and dominant in the industry. The Secret Ingredient behind the success to Google was being more relevant by indexing. Having information at fingertips of user has made Google huge success. It didn’t stopped at the search engine further products were developed with a new mind set, improving the products and taking care of customers in a better way. Following



Question.6.         In a BCG Matrix, would the Question Mark quadrant or the Cash Cow quadrant be more desirable? Explain. List four limitations of a BCG Matrix.                           

Answer:


Question.7.         If you owned and opened three restaurants after you graduated, would you operate froma functional or divisional structure? Why?                                                    

Answer:


Question.8.         If you owned a small business, would you develop a code of business conduct? If yes, what variables would you include? If no, how would you ensure that ethical business standards were being followed by your employees?                                     

Answer:


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BCA5043, E-COMMERCE


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ASSIGNMENT

DRIVE
FALL 2018
PROGRAM
BCA
SEMESTER
5
SUBJECT CODE & NAME
BCA5043, E-COMMERCE
CREDITS
4
BK ID
B1186
MARKS
60


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.



Question.1. a) What are the important features of portals?

Answer: Main Features of the Portal

The portal provides the following main features:

·       delivers customized information securely to users within and outside of your organization
·      enables users to access a range of content, including SAS Information Maps, SAS Stored Processes, SAS publication channels and packages, SAS reports, documents, syndication channels, and links to Web
·       
·       
·      b) What are the primary functions of portal

Answer:

1.       A Single point of access via web browser to applications, content and services
2.       Secure access from anywhere
3.       Simple maintenance based on an open and flexible system with no additional client software
4.       A personalized, role -based user interface, customizable to individual needs.
5.       SAP Enterprise Portal provides a




Question.2. What are the benefits of E-commerce?

Answer:E-commerce is the commonly used word that defines any kind of business that deals in selling & purchasing of products or services through electronic systems like computer networks and the Internet. Since, past few decades, e-commerce has been growing at a very fast pace and attracting offline retailers to create their


Question.3. What are the steps involved in the process of transforming raw data into a data warehouse?

Answer:ETL comes from Data Warehousing and stands for Extract-Transform-Load. ETL covers a process of how the data are loaded from the source system to the data warehouse. Currently, the ETL encompasses a cleaning step as a separate step. The sequence is then Extract-Clean-Transform-Load. Let us briefly describe each step of the ETL process.

Process:

Extract


Question.4. What is online marketing? Explain its three segments.

Answer:Internet Marketing (also known as emarketing, web marketing, or digital marketing) is an all-inclusive term for marketing products and/or services online – and like many all-inclusive terms, internet marketing means different things to different people.

While the obvious purpose of internet marketing is to sell goods, services or advertising over the internet, it's not the only purpose a business using internet marketing may have; a company may be marketing online to communicate a message about itself (building its brand) or to conduct research. Online marketing can be a very effective way to identify a target market or discover a marketing segment's wants and needs.



Question.5. Explain the architectural components of CRM.

Answer:In addition to building sales and increasing profits through the gathering of data, CRM systems are also valuable for maintaining and nurturing a loyal customer base. But how is the architecture of such a system designed, and how does each part integrate with the others?

CRM categories: CRM system architecture can be broken down into 3 broad categories:

1.       Collaborative: All communications between a business and its customers are recorded, organised and processed in the collaborative section of

Question.6. Define firewall along with its components.

Answer:The primary components (or aspects) of a firewall are:

Network policy

There are two levels of network policy that directly influence the design, installation and use of a firewall system. The higher-level policy is an issue-specific, network access policy that defines those services that will be allowed or explicitly denied from the restricted network, how these services will be used, and the conditions for exceptions to this policy. The lower-level policy describes how the firewall will actually go about restricting the access
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