SUBJECT:-Human Resource Management

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INDIAN SCHOOL OF BUSINESS
MANAGEMENT & ADMINISTRATION

AN ISO 9001 : 2008 CERTIFIED INSTITUTION


SUBJECT:-Human Resource Management

MARKS :80

Course : MBA-4 Sem (Masters In Business Administration Dual
Name :



Answer the question in one line.


Q1. Define HRM?explain. (10 marks)

Answer:The process of hiring and developing employees so that they become more valuable to the organization.Human Resource Management includes conducting job analyses, planning personnel needs, recruiting the right people for the job, orienting and training, managing wages and salaries, providing benefits and incentives, evaluating performance, resolving disputes, and communicating with all employees at all levels. Examples of core qualities of HR management are extensive knowledge of the industry, leadership, and


Q2. State the Nature and Scope of HRM? (10 marks)

Answer:Nature of Human Resource Management:Human Resource Management involves management functions like planning, organizing, directing and controlling

·         It involves procurement, development, maintenance of human resource
·         It helps to achieve individual, organizational and social objectives
·         Human Resource Management is a multidisciplinary subject. It includes the study of management, psychology, communication, economics and sociology.
·         It involves team spirit and team work.
·         It is a continuous process.

Why Is Human Resource Management


Q3. Discus the evolution of HRM? (10 marks)

Answer:By the time enough theoretical evidence existed to make a business case for strategic workforce management, changes in the business landscape (à la Andrew Carnegie, John Rockefeller) and in public policy (a là Sidney and Beatrice Webb, Franklin D. Roosevelt and the New Deal) had transformed the employer-employee relationship, and the discipline was formalized as "industrial and labor relations". In 1913, one of the oldest known professional HR associations—the Chartered Institute of Personnel and Development—was founded in England as the Welfare Workers' Association, then changed its name a decade later to the Institute of Industrial Welfare Workers, and again the next decade to Institute of Labour Management before settling upon its current name. Likewise in the United States, the world's first


Q4. What is Human Resource Planning? (10 marks)

Answer:The HR plan needs to be flexible enough to meet short-term staffing challenges, while adapting to changing conditions in the business and environment over the longer term. Human resource planning is also a continuous process.The ongoing process of systematic planning to achieve optimum use of an organization's most valuable asset - its human resources. The objective of human resource (HR) planning is to ensure the best fit between employees and jobs, while avoiding manpower shortages or surpluses. The three key elements of the HR planning process are forecasting labor demand, analyzing present labor supply, and balancing projected labor demand and supply.



Q5. What are the factors affectin Job Design? (10 marks)

Answer:A well defined job will make the job interesting and satisfying for the employee. The result is increased performance and productivity. If a job fails to appear compelling or interesting and leads to employee dissatisfaction, it means the job has to be redesigned based upon the feedback from the employees.

Broadly speaking the various factors that affect a job design can classified under three heads. They are:

Organizational Factors: Organizational factors that affect job design can be work nature or characteristics, work flow, organizational practices and ergonomics.






Q6. What is Job Enrichment? (10 marks)

Answer:Job enrichment can be described as a medium through which management can motivate self-driven employees by assigning them additional responsibility normally reserved for higher level employees. By doing this, the employees feel like their work has meaning and is important to the company. This theory is based on the premise that employees have a natural tendency to want to succeed and are eager to be trusted with a bigger role in the company. When these type of workers aren't being challenged, they tend to slack off and not give their best effort because they view their task to be below their skill set. Conversely when you give



Q7. What do you understand by Recruitment? (10 marks)

Answer:Recruitment refers to the overall process of attracting, selecting and appointing suitable candidates for jobs within an organization, either permanent or temporary. Recruitment can also refer to processes involved in choosing individuals for unpaid positions, such as voluntary roles or training programmes.  Recruitment may be undertaken in-house by managers, human resource generalists and/or recruitment specialists. Alternatively, parts of the process may be undertaken by either public-sector employment agencies, commercial recruitment agencies, or specialist search consultancies.  The use of internet-based services and


Q8. State the various sources of recruitment? (10 marks)

Answer:The searching of suitable candidates and informing them about the openings in the enterprise is the most important aspect of recruitment process.  The candidates may be available inside or outside the organisation. Basically, there are two sources of recruitment i.e., internal and external sources.

(A) Internal Sources:Best employees can be found within the organisation… When a vacancy arises in the organisation, it may be given to an employee who is

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