QM0015 - ISOQS 9000 Elements




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Spring 2013
Master of Business Administration- MBA Semester 4
QM 0015 - ISOQS 9000 Elements - 4 Credits
(Book ID: B1348)
Assignment Set - 1 (60 Marks)

Note: Assignment Set -1 must be written within 6-8 pages. Answer all questions.


Q1.a. Mention the key benefits of all eight principles of Quality management system.

Answer :
8 QM Principles
1
Customer focused organisation
Organisations depend on their customers and therefore should understand current and future customer needs, should meet customer requirements and strive to exceed customer expectations




b. Briefly explain the concept of product tracing with an example.5 +5 = 10 marks(200 - 250 words each)
Answer : Product tracing is the ability to trace potentially contaminated product, the consumption of which may cause an adverse health impact, through the supply chain. There is some debate whether product tracing is related to food safety. It is. When a potentially contaminated product is in the supply chain, and perhaps in the


Q2.Explain the importance of identification of the non-conformance products. Discuss the ways in which disposition of products can happen .10 marks(350-400 words)

Answer : Non-conformance management software provides a set of features that allows employees to manage and control the non-conformance of products and processes that are part of a quality management program from identification, to tracking of remedial action, identification of root cause, CAPA resolution and closure.


Q3.Explain the audit criteria. Briefly explain the audit process and explain analytically the audits cycle. 10 marks(3((350-400 words)

Answer : As part of a financial audit, the auditor must assess the inherent risk associated with the revenue cycle and perform tests to determine it is relatively free of error or fraud. The inherent risk for this cycle is related to the cut-off dates for particular types of sales and the pressures from management to misstate revenues. By conducting so-called substantive tests and tests of controls, the auditor can provide some


Q4.a. Explain in-process inspection and testing.
Answer : In Process Inspection and Testing

Inspection at Suppliers
The supplier shall be required to assign qualified/experi­enced inspectors to carry out all required examinations and tests. If hold/witness points and/or a quality plan (inspection and test plan) have been agreed to, sufficient notice shall be given to Company and any inspection authorities of forthcoming activities.
Company shall, as necessary,



b. Describe test calibration equipment in QS 9000 . 5 +5 = 10 marks(200 - 250 words each)

Answer : The advent of ISO9000 series and QS9000 systems has forced U.S. manufacturers to take tighter control of their manufacturing processes and procedures. As these quality systems improve, more pressure for document control, accuracy, and consistency is applied to the manufacturing community. Your customers require more documentation, competency, and reliability. Now, according to the QS9000 3rd Edition Calibration Mandate, manufacturers face the additional requirement that all


Q5.a. Describe the procedural requirements that the organisation must follow while documenting the quality records.

Answer : All 20 required quality records that are applicable to your organization's processes, and any additional records you decide are important to maintain, must be kept according to the "Control of Records" requirements in the ISO 9001 standard:
Records established to provide evidence of conformity to requirements and of the effective operation of the quality


b. Discuss the importance of packaging labels.5 +5 = 10 marks(200 - 250 words each)

Answer : Whether you’re getting ready to create packaging for a product you’re selling or you’re considering changing the packaging of an existing product, you may be wondering if the appearance of a product’s package is important. Many product providers may think that the product and its performance is more important than what the packaging looks like, but the product packaging can play a role in the success or failure of the sales of the product.
Function
The purpose of product


Q6.a. Describe process capability verification.

Answer : Ensuring functional correctness on RTL designs continues to pose one of the greatest challenges for today's ASIC, FPGA and Sock design teams. Very few project managers would disagree with this statement. In fact, an often cited 2004 industry study by Collette International Research revealed that 35 percent of


b. What are the different activities an organisation should undertake while training the employees ?  5 +5 = 10 marks(200 - 250 words each)

Answer : Training of employees takes place after orientation takes place. Training is the process of enhancing the skills, capabilities and knowledge of employees for doing a particular job. Training process moulds the thinking of employees and leads to quality performance of employees. It is continuous and never ending in nature.

Training is given on four basic grounds:

1.       New candidates who join


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