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NMIMS
Global Access
Course:
Retail Banking
Internal
Assignment Applicable for December 2023 Examination
Assignment
Marks: 30
Q1.
Retail bank has different distribution channels to facilitate customers and
give him different options to use banking services. This choice helps the
customer to choose the channel he deems fit at that point of time. Explain the
different channels and also explain why banks are discouraging customers to
visit branch for financial transactions. (10 marks)
Answer: Retail banks offer various distribution
channels to provide customers with flexibility and convenience in accessing
banking services. These channels are designed to accommodate different customer
preferences and needs. However, banks have been encouraging customers to reduce
branch visits for various reasons, including cost savings and efficiency
improvements. Here's an explanation of different distribution channels and the
reasons for discouraging branch visits:
1.
Physical Branches:
Q2.
Credit appraisal is an important step in doing financial due diligence. If this
action is not carried out properly it may result in bad loan and subsequent
NPA. Explain the basic lending principles and the role of credit scoring and
CIBIL score. (10 marks)
Answer: Credit appraisal is a crucial step in the
lending process for financial institutions, as it helps determine the
creditworthiness of borrowers. When not carried out properly, it can lead to
bad loans and non-performing assets (NPAs), negatively impacting the financial
health of banks and financial institutions. Here are the basic
Q3.
Today we are in era of e-banking/digital banking. Brick and mortar banking is
virtually coming to an end. Technology has deeply pervaded banks and is playing
an important role in increasing performance, accuracy and speed. Discuss the
importance of the following in digital banking:
a)
Artificial intelligence (5 marks)
Answer: Digital banking has indeed
transformed the financial sector, making banking services more convenient,
efficient, and accessible. Two important aspects of digital banking are
Artificial Intelligence (AI) and Multifactor Authentication (MFA), each playing
a significant role in ensuring the security and efficiency of digital banking
Dear students, get fully solved assignments by professionals
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