BBA106 - Communication Skills

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ASSIGNMENT

DRIVE	FALL 2016
PROGRAM	BBA
SUBJECT CODE & NAME	BBA106 - Communication Skills
SEMESTER	1
CREDITS	4
MARKS	60
Book ID	B1497

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1. Communication is complete only when the intended information reached the receiver. What are the various barriers to communication? How can you overcome them?

Answer:

Barriers to Communication:

(1) Physical barriers :

While most agree that people need their own personal areas in the workplace, setting up an office to remove physical barriers is the first step towards opening communication.

Q2. As a listener, why do you think listening plays a vital role in the organization? Co-relate the importance of the listening process in workplace with probable measures to be taken to improve it?

Answer : Listening is an active process that involves focusing on what is said without allowing other thoughts to invade the process. Small business owners and entrepreneurs who employ serious listening skills and foster this ability from their employees will be the most likely to keep their companies growing. Concentrate on listening at work and you should see benefits such as increased productivity, faster progress toward goals and

Q3. Discuss different types of communication network practiced in an organization.

Answer : Organizational communication is a sub field of the larger discipline of communication studies. Organizational communication, as a field, is the consideration, analysis, and criticism of the role of communication in organizational contexts.

Get to know the four kinds of communication networks. Within an organization, the following types of communication networks exist: wheel network, chain network, circle network and all-channel network. There is also a larger formal network called the organizational communication network, which represents communication within the hierarchical structure of an organization. According to Gareth R. Jones and Jennifer R. George's book,

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