Organisation Culture - NMIMS December 2020

 

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Course: Organisation Culture

Internal Assignment Applicable for December 2020 Examination

 

 1. Organizations such as Intuit, Google believe that Socialization can be an excellent vehicle for promoting and sustaining culture. What are the socialization tactics that can be used by organizations to build and promote their culture? (10 Marks)

 

2. Prime services, an electricity distribution company, wants to change their somewhat complacent culture to a more agile and customer centric culture. The two organizations are very different in terms of their culture. What steps will you suggest helping Prime services to change their organizational culture? Does a leader have any role to play in organizational change? (10 Marks)

 

3.a. Amentus, a telecommunications company wants to inculcate the rich culture in their employees. What are the ways by which employees can learn the organizational culture? Justify. (5 Marks)

3.b. Organizational culture is defined by some specific characteristics. Explain the characteristics with examples? (5 Marks)

 

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Course: Organisational Theory, Structure and Design

Internal Assignment Applicable for December 2020 Examination

 

 1. ‘Groceries Unlimited’ has hired you as an HR Consultant to help them improve their organizational performance. Which internal organizational aspects would you consider that should be aligned with each other for maximum success? Explain the 7S framework in the context of this start-up company. Conclude by giving your opinion on how it will impact performance. (10 Marks)

 

2. Mario always wanted to establish his own retail company. He had all the financial and physical resources required to begin but he was not aware of the key fundamental elements of an organization. Why do you think these are important? As an HR specialist, help him with this task by designing the main organizational elements. Also, align these with his retail business. (10 Marks)

 

3. As project leaders, while Julia believes in enhancing each team member’s effectiveness, George believes in focusing on enhancing the overall organizational effectiveness. This difference of opinion always confuses their team members. Now, the senior management has realized that it is high time to get the issue sorted. So, the HR Manager, John Cooper has been assigned the task to devise a standardized and holistic process of measuring organizational effectiveness. Along with this, the management has also asked him to come up with a contemporary effectiveness approach that will replace the traditional approaches. Keeping the above scenario in mind,

a. Explain how John Cooper will devise a holistic process of measuring organizational effectiveness. (5 Marks)

b. Explain which, one, contemporary approach will John choose and why? (5 Marks)

 

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Course: Performance Management System

Internal Assignment Applicable for December 2020 Examination

 

 1. You are the HR Manager of Furniturewala.com The company did not have a Performance Management system and has just introduced annual performance appraisals. Employees have started writing their goals for the year.

You are an HR executive at Furniturewala.com. Using the concept of SMART goals, you are to prepare:

2 goals for the year for a Sales Executive in the company. §

2 goals for the year for a Furniture Designer in the company §(10 Marks)

2. You are an HR Executive at LiveLife Telecon which is a start-up organization founded one year ago. The organization started with 25 employees a year ago and today has 100 employees across locations. LiveLife Telecon has commenced with the Graphic Rating Scale method for Performance Appraisal. Design an Appraisal Form using the Graphic Rating Scale. (10 Marks)

 

3. Bharat Logistics is a 5 year old company that caters to logistics solutions for e-commerce companies like Amazon, etc. Bharat Logistics looks after home delivery of items ordered online by customers on e-commerce websites. In COVID times, the role of Delivery Executive is crucial.

a. How would you motivate the Delivery Executive during COVID times when safety is a priority? (5 Marks)

b. Prepare an incentive scheme for Delivery Executives to improve monthly home deliveries

 

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Project Management

Internal Assignment Applicable December 2020 Examination

 

 1. A software development project was planned to be completed in 12 months. The review of the project after eight months revealed that Rs. 120000 was spent on the project for 48% of project completion. Consider total project budget as Rs 240000. Calculate and explain the schedule and cost performance index for this situation.

2. Take an example of developing a residential project and carry out the project feasibility analysis using the six laws of project feasibility. (10 Marks)

3. You are given the task of preparing project plan for the “Annual Day Function” of your college.

a. Explain work break-down structure and prepare three levels of work break-down structure for this project plan. (5 Marks)

b. Consider hypothetical activities (4-5 tasks) and a project team of 3-4 positions. Prepare RACI Model for the given project plan. (5

 

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Enterprise Resource Planning

Internal Assignment Applicable for December 2020 Examination

 

1. Educational Institutions are looking for ERP solutions to improve operational efficiency and student life cycle. They need to manage numerous programmes, courses, student and employee performance and records and provide services to students. Indicate areas where ERP solutions can help them by focusing on the student life cycle and identifying the supporting functional areas.

2. ERP helps in integration of various functional areas within the organisation. How can Internet technologies and today’s latest trends like social networking and mobile technologies enable the business to strategically connect with its customers, suppliers, and others stakeholders? Explain this with an example. (10 Marks)

 

3. Synergy Pvt. Ltd. is a retail grocery store chain with a central distribution centre and 50 retail stores in a major metropolitan area. Managers at all levels at the head office, at the distribution centre, and in the retail stores need reports to develop a sales plan that indicates the expected sales volume for each item for the subsequent week. The distribution managers require actual delivery data as against the delivery standards to optimize distribution. All orders from the local stores are filled from the central distribution centre. The central distribution centre purchases inventory from suppliers and allocates it to the local stores based on a sales forecasting report. If a local store needs to replenish its stock because an item has fallen below a desired inventory level, the store manager can request additional stock from the central distribution centre.

Synergy Pvt. Ltd. is facing a problem of managing its distribution system and delay in accounting. The company requires a system to control inventories and manage the distribution process of various products to the stores. Delay in sales information is the main cause of concern.

a. How can an ERP address their concern? Discuss the inter relationship between various functions to justify your answer. (5 Marks)

b. Outline the broad requirements of a new system identifying the players and atleast three tasks at each level. (5 Marks)

 

 

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                        Operations and Supply Chain Strategies

Internal Assignment Applicable for Dec 2020 Examination

 

 1. There is a multinational company XYZ that operates in the retail business. The company also launched a couple of new products with their label. Customer demand is increasing because the company has a good product mix. Whereas the level of actual performance is not that much increased. As you are appointed as supply chain manager, suggest some strategies to the organization that ultimately increase performance.

2. Consider last month you started a new business of Electronics items. You are also thinking to start different branches of your business in your city as well as outside. To increase the revenue you may explore the international market. In the dynamic market, you would face tough competition from different online as well as offline players during the journey. Analyze and suggest a different level of strategies that you will implement in the firm that can improve overall business profit. (10 Marks)

 

3. A toy company is working in the India market from the last couple of years. The company has many branches within the city and outside as well. The company thinking to start its own manufacturing unit and the government is also motivating manufacturers to start manufacturing within the Indian market.

a. Explain various competitive dimensions in detail that company needs to rework to get better market share and achieve business excellence in the supply chain. (5 Marks)

b. Management is confused about the selection of the production process. Kindly suggest the best method in the production process that improves efficiency.

 

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Procurement Management

Internal Assignment Applicable for December 2020 Examination

 

 1. A chain of premium jewelry brand is launching new business in India. Being a global chain, they want to maintain same look and feel of global store experience. It is obviously not possible to get everything from global vendors as cost is also a criteria. As Purchasing Buyer you have been asked to procure major capex for the stores chain. Explain with detailed steps how you will approach this assignment focusing on what factor will be

different as against typical raw material procurement? What challenges one may face in Capex Procurement? Take examples of Capex you can think of in above scenario & explain process around it in your answer accordingly.

(10 Marks)

2. Amidst Covid with global logistics opening up slowly, it’s important for your organization who is in plastic sheets manufacturer to get their raw material – resins, the main ingredient in this molding process from Turkey. The raw material is urgently required now as your organization has lots of order to deliver. While market has open yet movement involved lot of risk like delayed consignments etc. What Inco terms once should select to ensure goods are delivered on timely basis and till factory premises? Can choosing right Inco terms also help organization to save money in these difficult times?

(10 Marks)

3. Case Study

INTRODUCTION

M/s GETWELL is a privately owned big pharma player. Being Pharma company selection of raw material and packaging material is quite stringent both in terms of specification & dealing with same vendors for years now. M/s GETWELL is a listed organization who strongly believes in innovation. Their R&D team continuously works on getting customer latest product and hence don’t want to change old proven ways of working under name of quality.

M/s GETWELL has grown since 1980s into one of the top 5 Pharma players in India. The company has an annual turnover of $750 million and employs 2,500 staff, including a centralized purchasing function at head office. From past 3 years company growth has been almost flat.

A newly hired senior purchasing manager Jacob has been appointed at head office, who is responsible for bringing change in procurement practice and yet not sacrificing savings. During his interview he was also told that last year during annual vendor meet lot of vendors raised concern of need of transparency in procurement process. They also mentioned that they get lot of enquiries but even after ensuing proposal and sample submission as per process, they never get new orders. These vendors are in database of other Pharma companies and are quite keen to work with GETWELL.

Scenario

Jacob is an experienced and qualified purchaser who has worked across the public and private sectors for the last decade. In starting days he is investing lot of time to understand key categories and the critical vendors. He is simultaneously working on updating Purchase Policy.

While undergoing few transactions, Jacob could identify issue in sample approval process. While engineering teams evaluate lot of samples of new vendors, doesn’t provide logical reason for rejecting new vendors even though samples look to fit in specification. Moreover, organization still followed seal envelope quotation process for most of the critical procurement, which takes lots of time. Most of the time cycle of sourcing goes so long that key launches are often closed in haste and hence order are placed with same incumbent vendors with much higher cost.

Meanwhile, Jacob highlight these Gap to Head of Purchase department during his quarterly review discussion. During the discussion Jacob happen to mention that while organization has progressed but still follow old ways of procurement. These progress delays over cycle and also impact new launches. He also mentioned risk that organization is taking by depending on few vendors for years now. Jacob also highlighted how eProcurement process can help them to resolve some of these issues. The Purchase head is quite surprise to understand that changes in process can bring both speed and transparency. And is also worried that cost should not be the only criteria to select new vendors

The Head of Purchase Department has asked him to evaluated overall process and come up with his recommendation. (The information in this case study is purely fictitious and has been prepared for assessment purposes only. Any resemblance to any organization or person is purely coincidental.)

a. Put yourself in shoes of Jacob, mention challenge that you can identify as a Purchase Manager in the Case Study above? How can eProcurement help you to improve you manage to resolve them on longer term? (5 Marks)

b. The Purchase Manager Jacob wants to introduce stringent supplier selection criteria in purchase process while evaluating vendors. What are the steps he should value in this case study? (5 Marks)

 

 

 

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Service Operations Management

Internal Assignment Applicable for December 2020 Examination

 

 1. Discuss the Role of Service Engineers in ‘Engineering’ Service Operations. Explain the three techniques used to evaluate service operations with reference to a Restaurant setup

2. Define and briefly explain the term ‘Service Design’. What are the various approaches that organizations adopt to implement ‘Service Design’? Explain with examples for each approach from setups like Banking; Customer Care; App based services; etc (10 Marks)

3. The consumer durable industry is a good example wherein the businesses involve both manufacturing as well as service operations. The sold products are evaluated by the customers and rated highly based on the after sales ‘service’ that the seller provides. With reference to the consumer durable industry discuss the following aspects of service operations

a. Discuss the elements that need to be planned in a Service Framework. (5 Marks)

b. What are the challenges faced by the Service Managers who manage these service operations?

 

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Total Quality Management

Internal Assignment Applicable for December 2020 Examination

 

 1. Gokuul Industries is known for its innovative products. In recent times some of its products failed to meet its customers’ expectations resulting in an increase in the new product development time. Suggest a quality management technique that Gokuul Industries can use to understand its customer’s needs, translate them into product features and quality plan for the products while keeping the competitors’ performance in view. (10 Marks)

 

2. You have joined Reddy Sons as VP operations. The organization has been confronting several issues like rising in costs, a decline in sales volumes and customer dissatisfaction for the last two years. Reddy Sons works in a conventional method and all performance measures are in traditional financial terms only, like revenue increase, high profit or liquidation etc. You realize that these conventional performance estimates do not help the organization in their quality initiatives. How are you going to change the performance measurement system at Reddy Sons to bring it in line with the TQM philosophy? (10 Marks)

 

3. Consistent product quality is the most proven predictor of any manufacturer’s success. Competitors may imitate each other’s marketing, but superior quality stands alone as the truest statement of company’s values. That is why forward-thinking manufacturers are making quality cost management part of their DNA.

Engraining the fundamentals of quality cost management across every plant and production line creates guardrails that keep quality improvement on track. Moreover, it leads to improved product quality and increased yield rates, fostering customer goodwill. That is why manufacturers who have embraced quality cost management are driving higher customer demand and loyalty—and greater profits—than competitors spending millions of dollars to market mediocre quality products.

Knowing the cost of quality (COQ) is essential to earning and keeping a reputation for excellence, nurturing customer trust, and growing over time. Since it represents all the costs associated with stabilizing and continually improving product quality, from suppliers to customers, COQ is the single best metric for tracking how well manufacturing is delivering on the commitment to exceptional quality. It’s common to see cost of quality account for 15% to 20% of a manufacturer’s sales, and between four to six times the size of net profits a given year.

Columbus, L. (2020, August 28). Getting Started With Quality Cost Management. Retrieved August 30, 2020, from https://www.qualitymag.com/articles/96194-getting-started-with-quality-cost-management

a. Using an industry example, explain the steps to calculate and report cost of quality (COQ)? Compare the calculated COQ with the COQs of some world class companies.

(5 Marks)

b. Explain how the company can reduce its COQ?

 

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Course: Employee Development & Talent Management

Internal Assignment Applicable for December 2020 Examination

 

 1. Sterling Ltd is a hotel chain that wants their Sales executives to win corporate clients, who can use block bookings for their executives. Sales executives must do sales majorly on-line and business during the post covid times is challenging. You must analyze business environment as well as the task to identify the training needs. What information will you use? How will you go about the process? (10 Marks)

 

2. As a Digital Media company, you wish to hire project managers. You decide to look at internal hiring methods instead of hiring from the external market. Which techniques will you use? What will be some of the advantages of internal hiring? (10 Marks)

3.a. Evaluate the benefits of Succession planning in terms of its merits and Demerits. Give any example of how organizations have used succession planning for talent management. (5 Marks)

 

3.b. Suggest any 3 Off-the-Job Development programs for Customer experience management executive in a consulting firm. (5 Marks)

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Course: HR Audit

Internal Assignment Applicable for December 2020 Examination

 

 1. ‘Aspire North’ is a talent management company that has assigned you the task to conduct their HR Audit. In this context, you need to explain to your team of new joiners, what HR audit is all about. With the help of your team, what types of HR audit do you think should be conducted for your Organisation? Conclude by stating the objectives of conducting these audits. (10 Marks)

 

2. Cosmos Pvt Ltd, a web development company, is planning to conduct its HR Audit next month. John Swift, the Audit Head is looking after this task. As his team member, what essential steps will you suggest that the HR Auditor should follow in order to complete this work successfully? Explain in the context of the case.(10 Marks)

3. Penny is the CEO of Mars Pvt Ltd. She believes that only the Corporate Level HR Audit is sufficient for the organisation. However, the VP-Operations argues that Functional Level HR Audit is more important for an organisation. As an HR Audit expert, you have been asked to resolve this issue. In the context of the above case,

a. Explain the importance of corporate level Audit by highlighting what areas should be covered under it. (5 Marks)

b. Convince Penny for conducting Functional Level Audit as well by highlighting the areas covered under it. (5 Marks)

 

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Course: International HR Practices

Internal Assignment Applicable for December 2020 Examination

 

 1. INTERNETIZENS Systems Ltd is a leading Indian IT company based in Mumbai. The company has planned its expansion to South Africa. First task the company needs before it starts its operations is undertaking international HR Planning. As an HR Head of the company, you are asked to do the same. Explain the process that you will follow to undertake the international HR Planning? (10 Marks)

 

2. Your Company is a leading bank in India and you are planning to expand your operations to the countries in South America. It is important for an organization to have a performance management system for international employees. As an HR Head, you are requested to set up a performance management cycle for the company in South America? (10 Marks)

 

3. DMW is a luxury car manufacturer from Germany and the company is planning its expansion in Asia and North America. In this background, answer the following questions:

a. What are the HRM issues that a company may face in Asia? (5 Marks)

b. What are the HRM issues that a company may face in North America? (5 Marks)

 

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Course: Strategic HRM

Internal Assignment Applicable for December 2020 Examination

 

1. ABC Ltd. is a well-known financial institution in India since 1970. Recently, the company has decided to shift its HRM approach to make it more strategic. You are hired as a consultant in this transition. Explain the challenges that you may face in this process? (10 Marks)

 

2. WONDERWORLD is an entertainment company which is into gamification technology. The company is reviving its HRM approach to make it more strategic in nature. First function that company wants to undertake strategically is talent acquisition and staffing. As an HR Consultant of WONDERWORLD, suggest a strategic approach to talent acquisition and staffing. (10 Marks)

 

3. EDURING Pvt Ltd. is a medium sized IT company which is currently facing an employee turnover problem. To address this issue, you are hired as a consultant by the company. In this background, answer the following:

a. Explain the types of employee turnover (5 Marks)

b. Explain the reasons for employee turnover. (5 Marks)

 

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Business: Ethics, Governance & Risk

Internal Assignment Applicable for December 2020 Examination

 

1. Food plants or crops, which have been genetically altered, are known as genetically modified foods. The genetic alteration is meant to make it commercially competitive, yet it is not without environmental and ethical concerns and dilemmas. What according to you are the Four main short term benefits to the producer/consumer of genetically modified food crop, elaborate? Also identify and explain any four long term negative impact of genetically modified food crop on the environment as well as human health. (10 Marks)

 

2. Environmental sustainability is an ethical principle. Identify any three principles /concerns involved in environmental ethics. Elaborate on any three critical practices /processes adopted by business to showcase that ethical environmental responsibility has been embedded in their overall business strategy (10 Marks)

 

3. aAmrita is a successful Vice President, Finance since last 3 years of a mid-size FMCG company, recognized as a highly motivated, committed and capable executive across the organization. When the CEO of the company meets with an accident and is paralyzed the Company Board chooses to elevate Amrita’s junior, Karan, Vice President, Marketing, who is just one year old in the company, as the next CEO. The organization is now largely divided into 2 factions, each favoring either Amrita or Karan. You are the Head of Human Resources thinking of addressing this issue of gender discrimination. According to you, which five factors influence the attitude of an individual towards gender bias? How can this attitude be changed/overcome? (5 Marks)

 

3. b. How has study of Business Ethics benefitted YOU as a person or a manager?

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Financial Institutions and Markets

Internal Assignment Applicable for December 2020 Examination

 

 1. In your view, what can be the possible reasons behind the increasingly high NPAs of the Indian banks? How far can this be attributed to the conditions prevailing in the Indian economy?

2. ABC Fashion Pvt. Ltd. is a leading apparel company in India. They want to expand and modernize their current business model and thus requires funding to their business. You have been hired as a Financial consultant to ABC Fashion. As a consultant suggest the various methods as to how ABC Fashion Pvt. Ltd. can raise funds through primary or secondary market for their business. (10 Marks)

 

3.a. Rahul is an active investor and have invested in mutual fund and fixed deposits. He wants to diversify his existing portfolio by investing in derivative instruments but he is not sure about it. Suggest few derivative instruments to Rahul. (5 Marks)

 

3.b. “Banks are the financial intermediaries that facilitate the flow of funds in the economy”. In regard to the above statement discuss some of the functions of commercial banks?

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Marketing Research

Internal Assignment Applicable for December 2020 Examination

 

1. As a researcher, you need to study how many Kirana stores in Mumbai sell corn flakes of well-known US firm namely Kelloggs. Which non-probabilistic sampling method would you use to complete your research? Also state the reasons behind choosing that method. Also explain as to how you will proceed ahead with choosing the areas / localities in Mumbai to conduct your research alongwith timelines. (10 Marks)

 

2. You are the Head of a Market Research Organization. Your FMCG client Kraft Heinz has recently introduced “High Fibre,” a new type of biscuit that contains ingredients that are meant to be good for Heart patients. The FMCG Company wants to understand how customers are reacting to their recently launched biscuit. Draft a Questionnaire containing not more than 20 questions that would succinctly address the query posed by the FMCG client. (10 Marks)

 

3. You have been recently appointed as a “New Product Development” Head for Voltas Beko (Tata-Beko Alliance Company). You have been asked to develop 2 new innovative products namely Dishwasher & Air Purifier as part of their product portfolio.

a. Explain the process in detail to arrive at the creation of your 2 new products (5 Marks)

b. Is there a need to conduct Test Marketing? If Yes or No, please state your reasons to support your answer.

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Services Marketing

Internal Assignment Applicable for December 2020 Examination

 

1. In the midst of the current lockdown in the country, the opening of a new salon got postponed. Now since the government has given the permission for the salons to open throughout the country, can you please guide ABC Ltd. about how can they manage the 7P’s of Service Marketing in times of the Pandemic

2. A new hotel chain is confused as to what all supplementary services they should provide to their customers. Can you please guide them about supplementary services by using the Flower of Service (10 Marks)

3. A newly refurbished mall post the lockdown is bearing a beautiful look to it. But the owners are not sure whether they have been able to create the right Service Environment.

a. Can you as a consultant guide them on the same using the Mehrabian Russel Stimulus Response Model (5 Marks)

b. Can you as a consultant guide them using the Russel Model of Affect

 

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B2B Marketing

Internal Assignment Applicable for December 2020 Examination

 

 1. A business marketer (who is a potential supplier) is keen to supply cold-rolled (CR) steel coils to a major passenger car manufacturer, who has been buying the same material from three other suppliers on regular basis for the past few years. As per the purchase policy, the car manufacturer cannot buy any material from more than three suppliers. What should the business marketer do to supply CR steel coils to the major passenger car manufacturer? (10 Marks)

 

2. Suppose you are working in a courier services company, which is ranked fourth in the domestic Indian market in terms of market share. Your company management thinks that one of the ways to improve sales & profit performance, as well as the company’s market share, is to implement the concept of Integrated Marketing Communications (IMC). You are asked to prepare a proposal indicating the objectives, strategies & challenges in implementing the IMC. (10 Marks)

 

3. Read the following Case & solve the questions given:

 

When SS Electroplating Company started the electroplating operations in a residential location in Bengaluru, it received a notice from the pollution Control Board to install the effluent treatment plant within 15 days, failing which they would seal the plant.

The Director of the company collected the information that it would cost about 10,00,000 to buy an effluent treatment plant, an area of about 600 sq.feet to install it over a period of 2-3 months, & running cost of about 40,000 per month for the purchase of material like costic soda & others. The effluent contained nickel, synide, cromium, cadminum & zinc, which were to be treated separately using different chemicals. After effluent liquid of about 800 litres per day was treated, the sludge was to be dried, packed, stored & dumped in a government notified place. The entire process would not only cost substantial amount, but also would need additional area of about 600-700 sq. feet

The company gathered information that some of the competitors outsourced the effluent treatment to government approved agencies, who collected the effluent liquid from these chemical & electroplating factories, & treated ( or neutralized) the chemicals at their effluent treatment plants. These agencies charged 10 to 15 per litre for the treatment of effluent liquid, depending on the type of chemicals. The cost of outsourcing was considered much higher compared to in-house effluent treatment plant. However, SS Electroplating Company, like many other chemical & electroplating factories did not have additional area for the installation of effluent treatment plant.

The Director was aware that the liquid waste from the factory would have harmful effects on the surrounding residential area. He also could not violate the Government regulation on environment control. The director had very little time – two weeks – to decide & act.

a. If you were the Director of the company, what would you do & why?

(5 Marks)

b. Should all companies in this industry come up together as to save cost. Provide your suggestions (5 Marks)

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Integrated Marketing Communication

Internal Assignment Applicable for December 2020 Examination

 

1. Develop an Integrated Marketing Communication Plan for Patanjali’s Coronil Kit which claims to boost immunity and aids in COVID management. Clearly identify the target audience and the various mediums of communication. Briefly elucidate the rationale behind the suggested mediums of communication and the expected outcome in terms of reach and conversion for the same.

2. Review the recent communication campaigns of Netflix India. How similar or different is it from Amazon Prime India. As a marketing expert/opinion leader which of these campaigns you think would result in more viewership and why?

(10 Marks)

3. Fortune Foods #AamchaGharChaRaja Campaign talks about celebrating festivals in the New Normal (Source: Retrieved from www.afaqs.com).

a. Identify the Advertising Objectives of the Campaign. (5 Marks)

b. What kind of Advertising research the company must have conducted to get this campaign live? How does the marketer evaluate such a campaign in the New Normal?

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Lean Six Sigma

Internal Assignment Applicable for December 2020 Examination

 

1. Several Indian companies are using Six Sigma methodology as a tool for improving their supply chain performance. Using an industry example, explain how Six Sigma deployment has helped the company in improving its supply chain performance.

2. What are process maps? Select an Indian organization, and explain how process mapping could be used for improving the efficiency levels in the organization.

(10 Marks)

3. Another train derailment, 65 dead. Everyone reacts with anger; the usual blame game, Railways announce some cash relief. The present day price for the life of a major rail accident victim is Rs 5 lakhs and a vague rail job offer to next of kin. Enquiry ordered. Matter over, rail business moves on. Unfortunately in most of the densely populated developing countries, including India, loss of human lives may not impact as much as it does in developed countries. That is why Indian Railways’ existing safety policies are never impacted by either the frequencies or enormities of rail accidents. Now the question is whether Indian Railways should make some drastic rethinking on their approach to rail safety?

Since 2002-03, the Indian Railways have focused on shoring up their revenues, adopting multiple strategies. Longer passenger trains and heavier freight trains helped cater to the increase in demand for passenger services and afford economies of scale. However, the introduction of several hundreds of new passenger trains and heavier freight trains year after year, on many of the busy routes, demands more intensified track maintenance.

Routes being heavily occupied, even nominated daily traffic blocks are curtailed. Till Dedicated Freight Corridors emerge, in several of the oversaturated routes, trains will continue to run under increasingly risky operating conditions. Vision 2020 repeats the same, familiar safety policy prescriptions, contained in tenth and eleventh 5 year Plan documents. Since most of these within the box thinking have failed to deliver, it is now time to think of railway safety, the way Richard Branson did with his Virgin Trains in the UK.

Like Branson’s Virgin Train Operating Company, we too need trains that should be able to survive accidents at full speed, regardless of cause and passengers should be able to safely walk out of coaches at accident spots. In existing bogie designs, at the time of accidents, one coach tends to ride over the other one, crushing the coach in front. Sivadasan, R. (2011, July 16). ‘We need Six Sigma trains’. Retrieved August 30, 2020, from https://www.deccanherald.com/content/176907/we-need-six-sigma-trains.html

Read different published case studies/ research papers and

a. Prepare a roadmap for Indian Railways to make all its trains a “Six Sigma Train”?(5 Marks)

b. Explain how Indian Railways can use lean techniques for optimizing flow?

 

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New Product Development and Managing Innovation

Internal Assignment Applicable for December 2020 Examination

 

 1. Explain in depth the strategy framework that organizations employ in order to survive in the dynamic and challenging environment? (10 Marks)

 

2. Which method of risk management do you recommend in the new product development project? Explain the possible risk management issues that occur.

3. Toysarus is leading toy manufacturer in the US whose sales have been declining since the last couple of years. Somehow their toys do not seem to catch the attention and interest it did previously for its customers. The project manager wishes to apply dimensional analysis to analyze the problem.

a. Elaborate the dimensions that should be analyzed by Toysarus? (5 Marks)

b. What steps should they follow to once again bounce back and generate great revenues from the sale of their products? (5 Marks)

 

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Course: Research Methodology

 

  1. You have been asked to justify the use of mixed method in your upcoming research project. How will you justify it? What would you specify as its downside?
  • What is meant by a dependent variable? Identify the one from the following theoretical model. State any six hypotheses from this model. Identify any two mediating variables.

3. “I think we should conduct lab experiment instead of field experiment. We have got a limited budget. With such budget, conducting field experiment is not possible. Let’s not even discuss about it.” Pranav was quite frustrated with the recent cut in the budget of their research project. “Relax Pravin!” Dr Santosh Mahajani tried to pacify Pravin. “Don’t compromise on the research methodology just because the budget has got reduced. We will need to make a decision based on what we need to achieve instead of what budget we have”.

a. In what circumstances, Pranav should choose field experiment? What he should do to accommodate the recent budget cut?

b. In what circumstances, Pranav should choose lab experiment? What he should do to accommodate the recent budget cut?

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Dear students, get fully solved assignments of NMIMS University for December 2020 batch.

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World Class Operations

 

Internal Assignment Applicable for December 2020 Examination

 1. Briefly explain the ways the manufacturing industries transform to become World Class.

(10 Marks)

2. Why Quality Awards are important in the achievement of operational strategies which make the firms establish world class operations? (10 Marks)

3. a. How important are the environmental considerations in achieving world class companies?

(5 Marks)

3. b. You have been engaged by a large chemical plant to advice on environmental standards to be implemented for the plant to be world class.

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Capital Market and Portfolio Management

 

Internal Assignment Applicable for December 2020 Examination

1. Distinguish between systematic and unsystematic risk. Explain different mutual fund schemes for diversifying enlisted risks. (10 Marks)

2. Given below are likely returns in case of shares of Sun Ltd. and Moon Ltd. In the various economic conditions. Both shares are presently quoted at Rs. 100 per share.

Economic  Condition

Probability

Returns of Sun Ltd.(%)

Returns of Moon Ltd.(%)

High Growth

0.3

100

150

Low Growth

0.4

110

130

Stagnation

0.2

120

90

Recession

0.1

140

60

Compute – Expected Return and Standard Deviation for both stocks and provide your suggestion for suitable investment. (10 Marks)

3. Rajesh, 35-year-old salaried individual wishes to invest Rs. 15 lakhs in different investment avenues. He plans to invest for the education of his two children aged 5 and 8 years old, retirement and contingency. Assuming the role of a Portfolio Management Consultant design a suitable portfolio for Rajesh if –

a. He is willing to take moderate risk for his investments. (5 Marks)

b. He is a risk neutral investor. (5 Marks)

 

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Cost & Management Accounting

 

Internal Assignment Applicable for December 2020 Examination

 

1. Excellent Clothing Company is run by Ms Dilnaz and her son, Burzin. They manufacture dresses for women and have diversified into the production of masks since April’20 to take advantage of the huge demand for masks due to the recent COVID-19 impact. Till now the decisions were taken on an adhoc basis by the promoters. However, given the phenomenal growth in business, they understand the importance of having formal processes in place.

You were hired as the Management accountant to enable them to formalize the decision making process in the company.

Please advise them regarding the significance and components of the following 3 key steps involved in Decision making process of a company:

a) Planning

b) Directing

c) Controlling (10 Marks)

2. Marginal Costing is a key tool used by Managements for Cost-Volume- Profit analysis enabling comparative assessment of 2 or more products / divisions. However, Absorption costing is the preferred method of accountants as it is a recognized and accepted practice for external reporting.

Please describe the differences between Marginal Costing and Absorption costing (Any 5). (10 Marks)

3.

WRITERS’ Company

 

Writers’ Company produces 2 products presently

 

The information related to manufacturing is given below.

 

WRITERS’ Company

Yr 2018-19

Fountain Pen

Ball point

Units

10000

20000

Area occupied (sq feet)

7000

8000

Variable cost – Direct

32

25

Fixed Cost – Direct (per unit)

10

8

Rent – Fixed Cost per month (Indirect – common for all products)

3,00,000.00

 

The Fixed indirect cost of Rent of Rs 3,00,000/- is to be allocated to both the products

The company was doing this on the “number of units” basis till now.

  a. Please compute cost per unit of each product basis the above method.  

You have researched and advised Writers’ Company to have Activity Based Costing and have gathered data to support the allocation of the Fixed indirect cost as follows :

Break-up of Indirect Fixed Costs

Allocation basis

Rent

3,00,000

Area of operations

(5 Marks)

  b. Please compute cost per unit of each product on the new method of allocation  

WRITERS’ Company

Writers’ Company produces 2 products presently

The information related to manufacturing is given below.

 

WRITERS’ Company

Yr 2018-19

Fountain Pen

Ball point

Units

10000

20000

Area occupied (sq feet)

7000

8000

Variable cost – Direct

32

25

Fixed Cost – Direct (per unit)

10

8

Rent – Fixed Cost per month (Indirect – common for all products)

3,00,000.00

( 5 Marks)

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Course: Marketing of Financial Services

Internal Assignment Applicable for December 2020 Examination

 

1. Develop a Service Marketing Mix (using 8 Ps) for an Asset Management Company (Mutual Fund) of your choice. (10 Marks)

 

2. Sanjay Bhatia, (age 30 years) works with a pharmaceutical company and has not yet started to invest for his retirement. Sanjay is married to Preeti (age 28 years) and they have one son aged 2 years. Sanjay wants you to prepare a plan for him to retire latest by age 55. (You can make any assumptions to further build up your case.) (10 Marks)

3. Raj Shah, aged 36 years, is employed with a MNC. His wife Pooja, aged 34 years, is also working part – time. The couple has two children – daughter Rima aged 7 years and son Ansh aged 4 years. Raj and Pooja require your help to make a few financial decisions. (You can make any assumptions to further build up your case)

a. Raj and Pooja want to invest for their children’s higher education for the long term (over 12 to 15 years). Develop a plan so that they can accumulate a sufficient education corpus. (5 Marks)

 

b. Raj wants to take a Life Insurance cover of Rs 1.5 crore. Advise him whether he should go for a ULIP or a term insurance. (5 Marks)

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