Elective - Operations Management

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Case Study Project                  Total Marks: 100

Elective - Operations Management

How will you manage operations processes of your firm by introducing robots in place of human and then achieving customer demands with less financial burden?

Answer: The Interaction Manager (IM) coordinates dialogue-based interaction between agents. The IM gives each agent the ability to communicate with other agents: to ask for help, to provide help, etc. The HRI/OS currently supports graphical and speech user interfaces, but other modalities (e.g., visual gesturing) will also be included in the future.

With the HRI/OS, whenever an agent needs to communicate, it sends its request to the IM. The IM queries the Resource Manager for a list of agents capable of handling the request and then contacts the first one. If the agent Isa robot, the IM immediately forwards the request. Otherwise, if the agent is a human, the IM notifies the human that there is a pending communication and waits for the human to respond. If the request is time-critical and the receiving agent fails to respond, the IM tries

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