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World Class Operations
Jun 2025 Examination
PLEASE NOTE: This assignment is application based, you
have to apply what you have learnt in this subject into real life scenario. You
will find most of the information through internet search and the remaining
from your common sense. None of the answers appear directly in the textbook
chapters but are based on the content in the chapter
Q1. Global Manufacturing firms in
such diverse sectors such as Appliances (Whirlpool, Godrej), Automotive
(Hyundai, Skoda), Electronics (Siemens, Sony), etc., are highly reputed for
their unflinching commitment to Quality. In this context, explain the Key
Factors that are part of Quality. (10
Marks)
Q2. You are the GM – Maintenance at
Suryan Automotive a Tier2 Automotive Component Manufacturer in Chennai. In the
face of increasingly stringent requirements by your Clients - Automotive Majors
in India, you have launched a TPM Program.
Explain the concept of 5S and why
it is the foundation of TPM? What are some of the Benefits you expect from this
TPM initiative? (10 Marks)
Q3A. Shetty Engineering is a 30-year-old
manufacturer of Pumps and Compressors based in Hyderabad. Over the past 3
quarters, the firm has seen flattening sales, due to increased competition. As
such, the CEO, is keen to differentiate the company from the competition and
drive sales. In this regard, he feels that the best option would be to try for
a Quality Certification. He has called a meeting with the Leadership Team to
discuss which Quality Certification the company should try to obtain.
At the Leadership meeting, the VP
of Production recommended that the company obtain a National Quality
Certification such as the Rajiv Gandhi National Quality Award.
What are National Quality
Certifications such as RGNQA? What are the Pros & Cons of the company going
in for the Rajiv Gandhi National Quality Award?
(5 Marks)
Q3B. At the Leadership meeting, the
VP of Operations recommended that the company try for the Global Quality Certifications such as
the Deming Quality Award.
What are Global Quality
Certifications such as Deming? What are the Pros & Cons of the company
going in for the Deming Quality Award?
(5 Marks)
Dear Students,
Get fully solved assignments by professionals providing since 2012 — trusted by
over 10,000+ students!
100%
plagiarism-free or your money back!
Send
your queries to: help.mbaassignments@gmail.com
( Call/WhatsApp: +918263069601
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