OM0011- ENTERPRISE RESOURCE PLANNING

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ASSIGNMENT

DRIVE	SPRING DRIVE 2015
PROGRAM	MBADS (SEM 3/SEM 5)MBAFLEX/ MBA (SEM 3)PGDOMN (SEM 1)
SUBJECT CODE & NAME	OM0011- ENTERPRISE RESOURCE PLANNING
BK ID	B1964
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. a. Explain the different types of business processes.

Answer: A business process or business method is a collection of related, structured activities or tasks that produce a specific service or product (serve a particular goal) for a particular customer or customers. It may often be visualized as a flowchart of a sequence of activities with interleaving decision points or as a Process Matrix of a sequence of activities with relevance rules based on data in the process.

b. What are the different components of an information system

Answer:An Information System (IS) is a system composed of people and computers that processes or interprets information. The term is also sometimes used in more restricted senses to refer to only the software used to run a computerized database or to refer to only a computer system.

Components of an information system

·         Data architect

Q. 2. Write short notes on

a. Customer relationship management:Customer relationship management (CRM) is an approach to managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.CRM products come with many features and tools and it is important for a company to choose a product based on their specific organizational needs. Most vendors will present information on their respective

b. Data warehousing:In computing, a data warehouse (DW or DWH), also known as an enterprise data warehouse (EDW), is a system used for reporting and data analysis. DWs are central repositories of integrated data from one or more disparate sources. They store current and historical data and are used for creating analytical reports for knowledge workers throughout the enterprise. Examples of reports could

c. Data Mining:Data Mining is an analytic process designed to explore data (usually large amounts of data - typically business or market related - also known as "big data") in search of consistent patterns and/or systematic relationships between variables, and then to validate the findings by applying the detected patterns to new subsets of data. The ultimate goal of data mining is prediction - and predictive data mining is the most common type of data mining and one that has the most direct business

d. OLAP: OLAP (online analytical processing) is computer processing that enables a user to easily and selectively extract and view data from different points of view. For example, a user can request that data be analyzed to display a spreadsheet showing all of a company's beach ball products sold in Florida in the month of July, compare revenue figures with those for the same products in September, and then see

Q. 3. Elaborate the different modules under manufacturing and production planning

Answer:Traditionally production planning software was a separate package or an independingly functioning module in Standard ERP. The level of administration needed was high and reporting took a long time.  Standard ERP has a different approach to supporting MRP production planning. Being tightly integrated to other processes makes the information support to production very efficient. It uses the same principle as other modules and processes, so it is very easy to add production to an existing installation.  You will be able to run all standard production operations like technology base, production logistics,

Q. 4. Discuss the various terminologies of ERP purchase system

Answer:Enterprise resource planning (ERP) is business management software—typically a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities, including:

·         Product planning, cost

·         Manufacturing or service delivery

·         Marketing and sales

·         Inventory management

Q. 5. CRM is a powerful tool used by an organization to acquire new customers and retain the

existing ones. Explain various types of CRM.

Answer: Customer Relationship Management, better known as CRM, is a broad term that covers concepts used by companies to manage their relationships with customers, which may include attracting the customer, analyzing the customer, and satisfying the customer. CRM is not simply advanced technology; it is a comprehensive approach to customer relationship management. Straight Marketing offers different types of

Q. 6. a. Explain main application suite provided by JD Edwards World SolutionsCompany.

Answer: In June 2003, the JD Edwards board agreed to an offer in which PeopleSoft, a former competitor of JD Edwards, would acquire JD Edwards. The takeover was completed in July. OneWorld was added to PeopleSoft’s software line, along with PeopleSoft's flagship product Enterprise, and was renamed JD Edwards EnterpriseOne.

Within days of the PeopleSoft announcement, Oracle Corporation mounted a hostile takeover bid of PeopleSoft. Although the first attempts to purchase

b. Explain the different modules under MFG/PRO application

Answer: The MFG/PRO integrated enterprise resource planning system developed by the American QAD company has an outstanding role in the product portfolio of ISYS-ON. The MFG/PRO is primarily recommended for companies with one or more site, having manufacturing, trading respectively distribution activity. The system ensures effective support for those holding organisation uniting different legal entities too, which want to cover the whole activity of their single manufacturing and distribution companies with one system.

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OM0010 OPERATIONS MANAGEMENT

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ASSIGNMENT

DRIVE	SPRING 2015
PROGRAM	MBADS (SEM 3/SEM 5)MBAFLEX/ MBA (SEM 3)PGDOMN (SEM 1)
SUBJECT CODE & NAME	OM0010 OPERATIONS MANAGEMENT
BK ID	B1934
CREDITS&MARKS	4 CREDITS AND 60 MARKS

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. Answer the following questions:

Q. 1. 1. What are the objectives of operations management?

Answer:Objectives of the Operations Scheduling –

1. Making efficient use of the labour.

2. Making best possible use of the equipments that are available for the use.

3. Increasing the profit.

4. Increasing the output.

5

Q. 1. 2. What are the major limitations of operations research?

Answer:There are a number of limitations of operations research which may be stated as follows:

1. In the quantitative analysis of operations research, certain assumptions and estimates are made for assigning quantitative values to factors involved. If such estimates are wrong, the result would be- equally misleading.

Q. 1. 3. Explain the relationship among organisation, operations and marketingstrategies.

Answer:Operations managers are integral to organizational strategy in many companies and organizations. The Bureau of Labor Statistics (BLS) reports that over 1.7 million operations and general managers were employed throughout the United States in 2010 in various industries. Operations managers made an average salary of $113,100 per year, according to the BLS. This provides some indication of their overall importance for the development of the organizations for which they are employed.

Q. 2. Write short notes on

1. Consumer Pricing Expectations Range (CPER): Consumers have an expectation range when it comes to pricing. It’s possible to adjust their range upwards through a combination of terrific marketing and evangelists. But you need to have both:

·         Apple has successfully adjusted the consumer pricing expectations range (CPER) for

2. Constrained optimization problems.:In mathematical optimization, constrained optimization (in some contexts called constraint optimization) is the process of optimizing an objective function with respect to some variables in the presence of constraints on those variables. The objective function is either a cost function or energy function which is to be minimized, or a reward function or utility function, which is to be maximized. Constraints can be either hard constraints which set conditions for the variables that are required to be satisfied, or soft constraints which have some variable

Q. 3. Answer the following questions:

1. What are the difficulties/challenges faced by service operations managers?:

Ans: Operation managers play a central role in stabilizing an organization's policies and procedures across major business areas including finance, planning and technology. In small businesses, the role of the operation manager is often assumed by the business's owner or its general manager. The job involves overseeing the company's

2. What is service blueprint? What are its components?:

Ans : The service blueprint is a technique used for service innovation, but has also found applications in diagnosing problems with operational efficiency and can be used to conceptualise structural change (i.e. repositioning). The technique was first described by Lynn Shostack, a bank executive, in the Harvard Business Review in 1982. The blueprint shows processes within the company, divided into different components which are separated by lines.

Q. 4. Give the steps for solving the goal programming problem using the graphical method of

goal programming.

Explain the 2 types of goal programming with multiple goals.

Answer:Goal programming is a branch of multiobjective optimization, which in turn is a branch of multi-criteria decision analysis (MCDA). This is an optimization programme. It can be thought of as an extension or generalisation of linear programming to handle multiple, normally conflicting objective measures. Each of

Q. 5. Find the minimum transportation cost from the data given below using the north-westcorner method

Unit/Depot D1 D2 D3 D4 Supply

S1 2 3 5 1 8

S2 7 3 4 6 10

S3 4 1 7 2 20

Demand 6 8 9 15 38

Compute the minimum transportation cost using northwestcorner method

Answer:Procedurally, the value (often denoted by the Greek letter epsilon, - ) is used in exactly the same manner as a real number except that it may initially be placed in any empty cell, even though row and column requirements have been met by real numbers. A degenerate transportation problem showing a Northwest

Q. 6. Answer the following questions:

1. What are the benefits of maintaining inventory?

Answer:Inventory management is a good practice for any company. If you are not keeping a watchful eye on your inventory or counting stock regularly, you are setting yourself up for potential inventory errors and challenges. Proper inventory management really can make or break your business! Keep the following benefits in mind as you weigh the cost of not implementing an inventory management strategy:

·         A good inventory management

·          

·          

2. Give any 2 applications of queuing models.

Answer:Queuing theory is the mathematical approach to the analysis of waiting lines in any setting where arrival rate of subjects is faster than the system can handle. It is applicable to healthcare settings where the systems have excess capacity to accommodate random variations.

1.       The need for application of queuing theory in healthcare settings is very important because

3. Mention any 2 performance measures of sequencing.

Answer:Flow shop scheduling problems, are a class of scheduling problems with a workshop or group shop in which the flow control shall enable an appropriate sequencing for each job and for processing on a set of machines or with other resources 1,2,...,m in compliance with given processing orders.

4. What are the characteristics of Markov analysis?

Answer:Markov analysis, like decision analysis, is a probabilistic technique. However, Markov analysis is different in that it does not provide a recommended decision. Instead, Markov analysis provides probabilistic information about a decision situation that can aid the decision maker in making a decision. In other words, Markov analysis is not an optimization technique; it is a descriptive technique that results in probabilistic information.

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MI0041 – JAVA AND WEB DESIGN

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ASSIGNMENT

DRIVE	SPRING DRIVE 2015
PROGRAM	MBADS (SEM 4/SEM 6)MBAFLEX/ MBA (SEM 4)PGDISMN (SEM 2)
SUBJECT CODE & NAME	MI0041 – JAVA AND WEB DESIGN
BK ID	B2016
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q. 1. a. List the features of web browsers with simple explanation

b. What is a TLD? Explain various commonly used TLDs.

a. List the features of web browsers with simple explanation

Answer:Important browser feature:

·         The Web browser should be able to look at the Web pages throughout Internet or to connect to various sites to access

·          

·          

b. What is a TLD? Explain various commonly used TLDs.

Answer: The TLD is the last part of a domain name and is usually between two and four letters. When you purchase a domain through Wix.com, you can choose from several different TLDs. Each TLD has its own benefits, so be sure to choose the one that best suits your business and website, in addition to choosing the right domain name. Before your register your new domain, take some time to learn about the different TLD options and choose the one that makes the most sense for your business.

Q. 2. What are packages and what role do they play in Java? Also, discuss the various in-built packages provided by Java.

Answer:Answer: A package allows a developer to group classes (and interfaces) together. These classes will all be related in some way – they might all be to do with a specific application or perform a specific set of tasks. For example, the Java API is full of packages. One of them is the javax.xml package. It and its subpackages contain all the classes in the Java API to do with handling XML.

Q. 3. Write short notes on

a. Cascading style sheets: Cascading Style Sheets (CSS) is a style sheet language used for describing the look and formatting of a document written in a markup language. While most often used to change the style of web pages and user interfaces written in HTML and XHTML, the language can be applied to any kind of XML document, including plain XML, SVG and XUL. Along with HTML and JavaScript, CSS is a cornerstone technology used by most websites to create visually engaging webpages, user interfaces for web applications, and user interfaces for many mobile applications.

b. Javascript: JavaScript, also known as ECMAScript (the untrademarked name used for the standard), is a dynamic programming language. It is most commonly used as part of web browsers, whose implementations allow client-side scripts to interact with the user, control the browser, communicate asynchronously, and alter the document content that is displayed. It is also used in server-side network programming with runtime environments such as Node.js, game development and the creation of

Q. 4. Write the description of the following methods of the StringBuffer Class

Answer:The StringBuffer and StringBuilder classes are used when there is a necessity to make a lot of modifications to Strings of characters.  Unlike Strings objects of type StringBuffer and Stringbuilder can be modified over and over again with out leaving behind a lot of new unused objects.  The

a. StringBuffer append (char ch[], intstart_index, int length):int length()  Returns the length (character count) of this string buffer.publicint length(): is used to return the length of the string i.e. total number of characters.publicint length()

b. StringBufferappend(double d):Appends the string representation of the double argument to this sequence.

The overall effect is exactly as if the argument were converted to a string by the method String.valueOf(double), and the characters of that string were then appended to this character

c. Void ensureCapacity(int capacity):StringBuffer(int capacity): creates an empty string buffer with the specified capacity as length.publicint capacity()

Returns the current

d. stringBuffer insert(int index, char ch[ ], intstart_index, int length):public StringBuffer insert(int offset,

double d)

e. void setChatAt (int index, char ch):setCharAt(int index, char ch) The character at the specified index is set to ch.

public void setCharAt(int index,

charch)

The character at

Q. 5. Explain the classes in Abstract Window Toolkit.

Answer: The Java programming language class library provides a user interface toolkit called the Abstract Windowing Toolkit, or the AWT. The AWT is both powerful and flexible. Newcomers, however, often find that its power is veiled. The class and method descriptions found in the distributed documentation provide little guidance for the new programmer. Furthermore, the available examples often leave many important questions unanswered. Of course, newcomers should expect some

Q. 6. Explain the servlet lifecycle with an example

Answer: A servlet follows a certain life cycle. The servlet life cycle is managed by the servlet container. The life cycle contains the following steps:

    Load Servlet Class.

    Create Instance of Servlet.

    Call the servlets init() method.

    Call the servlets service() method.

    Call the servlets destroy() method.

Step 1, 2 and 3 are executed only once, when the servlet is initially loaded. By default the servlet is not loaded

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MI0040 – TECHNOLOGY MANAGEMENT

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ASSIGNMENT

DRIVE	SPRING 2015
PROGRAM	MBADS (SEM 4/SEM 6)MBAFLEX/ MBA (SEM 4) PGDOMN (SEM 2)
SUBJECT CODE & NAME	MI0040 – TECHNOLOGY MANAGEMENT
CREDITS	4
BK ID	B2010
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q 1 a. What do you mean by S&T policies of organisations?

Answer: Science and Technology policies of organisations are:

·         AAAS Center of Science, Policy and Society Programs : The Directorate for Science and Policy Programs (SPP) serves society, government, and the research community through a diverse set of activities. Its programs address several objectives of the American Association for the Advancement of Science (AAAS), including furthering the work of scientists, improving the effectiveness of science in the promotion of human

b. What is the role of innovation in S&T?

Answer: “Science is more essential for our prosperity, our security, our health, our environment, and our quality of life than it has ever been before.” The stunning advances in various fields of science and technology have had a profound impact on our lives in almost every sphere of activity, such as health, agriculture, communication, transportation, and defence. These advances have been driven by an ever-growing volume of exciting discoveries, largely emanating from science laboratories in the West, and by their transformation into new products or

Q 2 a. Write about the changing trends in the industry.

Answer: There are number of factors that changes in industry day by day. Following are:

·         Paper Maps Folding Into GPS: Global positioning systems (GPS) are popular gadgets for drivers, pilots, hikers, boaters and anyone else attempting to find their way. Personal navigation devices (PNDs) have become so common, rental car companies make them available for rent with their cars. Instead of attempting to follow tiny lines on an ever-folded page, you simply click on your desired destination and the PND feeds

b. Explain the methods for Strategic Analysis and Decision Making.

Answer: Strategic planning is the process of creating a mission, objectives and then creating and implementing strategies to fulfill the mission and work toward objectives.

·         Market Research: Market research is the process of gathering information about a certain market, such as the preferences of potential customers, the presence of competitors and the current state of the market. Market

Q: 3 a. Explain about the concept of strategic planning

Answer: A systematic process of envisioning a desired future, and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.

In contrast to long-term planning (which begins with the current status and lays down a path to meet estimated future needs), strategic planning begins with the desired-end and works backward to the current status. Strategic planning involves clearly defining the organization's mission and an assessment of its current state and competitive landscape.

b. Describe the concept of technology maps.

Answer: A technology roadmap is a plan that matches short-term and long-term goals with specific technology solutions to help meet those goals. It is a plan that applies to a new product or process, or to an emerging technology. Developing a roadmap has three major uses. It helps reach a consensus about a set of needs and the technologies required to satisfy those needs; it provides a mechanism to help forecast technology

c. What is technology forecasting?

Answer: Technology forecasting attempts to predict the future characteristics of useful technological machines, procedures or techniques. Primarily, a technological forecast deals with the characteristics of technology, such as levels of technical performance, like speed of a military aircraft, the power in watts of a particular future engine, the accuracy or precision of a measuring instrument, the number of transistors in a chip in the year 2015, etc. The forecast does not have to state how these characteristics will be achieved.

The whole purpose of

Q 4 What is the impact of the technology change on the following:

a. Organisational productivity: Productivity is an average measure of the efficiency of production. It can be expressed as the ratio of output to inputs used in the production process, i.e. output per unit of input.

When all outputs and inputs are included in the productivity measure it is called total productivity. Outputs and inputs are defined in the total productivity measure as their economic values. The value of outputs minus the value of inputs is a measure of the income generated in a production process. It is a measure of total efficiency of a production

b. Quality of work life: In today's high tech, fast-paced world, the work environment is very different than it was a generation ago. According to the Institute of Industrial Engineers, it is not uncommon for a person to change careers an average of six times in his or her lifetime. It is now rare for a person to stay with a single company his or her entire working life. Because employees are often willing to leave a company for better opportunities, companies need to find ways not only to hire qualified people, but also to retain them.

Q 5 Demonstrate Global Information System.

Answer: Global Information Systems has been providing the Pipeline Industry with solutions and software products to manage asset data, business workflows, and regulatory compliance. We are committed to providing our customers with excellent service and innovative value solutions that capitalize on our expertise in software development, field technology, and mapping. We know that no two businesses are alike, which is why we provide all of our clients with one-on-one consultation and configurable solutions, and we guarantee that our industry experts will work with your company to make sure that you are completely

Q 6 Explain the conceptual framework of Management of Technology.

Answer: A conceptual framework is an analytical tool with several variations and contexts. It is used to make conceptual distinctions and organize ideas. Strong conceptual frameworks capture something real and do this in a way that is easy to remember and apply. For example, Isaiah Berlin used the metaphor of a “Fox” and a “Hedgehog” to make conceptual distinctions in how important philosophers and authors view the world. Berlin describes hedgehogs as those who use a single idea or organizing principle to view the world (examples given include Dante, Pascal, Dostoevsky, Plato, Ibsen and Hegel). Foxes, on the other hand, incorporate a type of

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