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Organisational
Behaviour
April
2024 Examination
1. Scenario: Rohan is a project manager at a software
development company. His role involves interacting with clients, managing his team,
and ensuring project deadlines are met. Rohan is known for his calm and
composed demeanor, even in high-pressure situations. He enjoys the client
interactions and finds them energizing. Whenever he feels stressed due to
project complexities, he takes a break to listen to his favorite music or
goes for a walk. His team members often approach him with their problems an appreciate
his approachability. Even when faced with demanding clients who express
frustration, Rohan remains patient and focuses on resolving their concerns.
Question: Based on the information provided, how would you
assess Rohan's personality using the Big Five personality traits
framework? (10 Marks)
Ans 1.
Introduction
The Big Five
personality traits framework is a widely accepted tool for understanding human
personality. It encapsulates five broad dimensions: Openness,
Conscientiousness, Extraversion, Agreeableness, and Neuroticism, often
remembered by the acronym OCEAN. This framework provides a comprehensive means
to assess individual differences in personality and behavior. In the given
scenario, we analyze Rohan, a project manager in a software development
company, using the Big Five traits. Rohan's role involves extensive client
interaction, team management, and deadline adherence. His calm demeanor in
high-pressure situations, along
2. Samantha is a newly hired marketing coordinator at
a digital advertising agency. She notices that her team leader, Alex,
communicates with clients and colleagues in a very friendly and encouraging
manner. Alex's positivity and teamwork have contributed to a cohesive work
environment, and Samantha also observes that the team consistently meets
project deadlines. During a period when Alex is on medical leave, Samantha
takes over some of the team lead responsibilities. To her surprise, she finds
that by adopting Alex's approach, she effectively manages the team and
maintains a positive atmosphere. This experience motivates Samantha to
incorporate this approach into her personal life as well. Question: In this
scenario, which theory of learning could be applied to explain Samantha's
behavior change? Please discuss the theory and its relevance to the situation.
(10 Marks)
Ans 2.
Introduction
In the
fascinating realm of Organizational Behavior, the story of Samantha, a
marketing coordinator, serves as a quintessential example of learning and
adaptation within a professional setting. This narrative unfolds in a digital
advertising agency, where Samantha observes and later emulates the leadership
style of her team leader, Alex. When Alex takes medical leave, Samantha steps
into a leadership role, applying the same positive and encouraging
communication methods she observed in Alex. This real-world scenario provides
an excellent backdrop to explore a specific theory of learning within
organizational
3. Rohan is sales head for a pharmaceutical company.
He has a team of 12 individuals under him. Rohan feels very sad to state that
it isn’t a team but a group of individuals working under him as they do not
show any team spirit. Akhil who is Rohan’s best friend also happens to be the
HR manager. When Rohan shared his concerns with Akhil he asked Rohan to
a) Analyze the
problems he (Rohan) is facing in teamwork.
(5 Marks)
Ans 3a.
Introduction
In the dynamic
landscape of organizational behavior, Rohan's challenge as a sales head in a
pharmaceutical company brings to light a critical issue prevalent in many
organizations: the lack of team cohesion. Leading a team of 12 individuals,
Rohan confronts the reality that his team operates more as a collection of individuals
rather than as a unified entity. This scenario, shared with his friend and HR
manager Akhil, underscores the importance of diagnosing and
b) Also, what
all methods Akhil can suggest Rohan for creating effective team in his
department? Discuss. (5 Marks)
Ans 3b.
Introduction
Creating an
effective team is a fundamental challenge in any organizational setting, and
Rohan's situation in the pharmaceutical company is no exception. As the sales
head grappling with a lack of team spirit, he turns to Akhil, the HR manager
and his confidant, for advice. Akhil's role is pivotal in guiding Rohan towards
fostering a cohesive and high-performing
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